When you put shipping options that speed up shipping but leave the actual shipping date open ended by weeks if not months, you are scamming people. How exactly does that work? Pay for overnight shipping and when I decide to get around to it, I'll ship it overnight? What a crock.
Look up the story of John Paul Aleshe (John Richards). He was a well-respected sysop in the Twin Cities area. He was so well-respected that he was made the echomail coordinator for the midwest. (This was way before the internet became popular. We had to call into these things called bulletin board systems ;-) ) He sold computer components out of his apartment. He organized a bunch of group buys from BBSers and even the public library. Then one day the echomail in the midwest wasn't going, though. John Richards, who we later found out was John Paul Aleshe, an escaped fugitive, had disappeared with all of the money for the group buys and the actual componets he bought with a bounced check. He showed up dead many years later. He died of a heart attack. They found him dead, ran his prints and found out who really was.
I AM NOT SAYING THAT THIS IS DRLAVA!! I'm just saying that having a good reputation on a forum which isn't much different than a BBS is meaningless. It appears that DrLava's reputation is that he's a flake with poor customer service. Why any of you excuse that is beyond me. The first time he was late on a delivery or ignored attempts at communication, his reputation rating should have been erased. I've been trying to just get a simple status from him for the past few days and he's ignored me. I was just on the photolexicon forum while he was just reading the forums and not responding to my requests for status. Sure, it hasn't cost me money as far as him charging me, but it's been irritating as all hell and has cost me project time. If you can't be professional about running a business, close the business.
Stop being DrLava's enablers.