daguin
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- Joined
- Mar 29, 2008
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This was originally buried in another thread
http://laserpointerforums.com/f63/fantastic-buying-experience-laser_ben-52007.html#post766281
I didn't see it then. Since Ben had been pretty much absent, I was just going to let it die a quiet death. However, he has returned. Here is his statement and my current response
I am so sorry I missed this when you posted it. I had Eidetic on "ignore" at the time and you did NOT copy this offer to me.
I have ALL of our correspondence saved. You you offered me a 1/2 refund *IF* I would let you ship it back to me insured so that you could make a claim against the post office on a laser that you KNEW was already broken. That, my friend, is called mail fraud and/or insurance fraud. I will NOT participate in such a scheme.
You shipped a laser to me that was either already broken or was broken in shipment to me.
You gave a "not DOA" guarantee
It was DOA
I asked for a refund at that time, and offered to either provide it to the post office (so you could make a claim) or ship it back to you
YOU asked for me to send it to you
I did
You did NOT refund on the "Not DOA" guarantee
You accused ME of packaging it badly so that it broke in shipment to you. EVEN THOUGH IT WAS ALREADY BROKEN AND I USED YOUR PACKAGING TO SEND IT BACK.
You said it got "more broken" in shipment to you. Since it was already broken, you have absolutely no basis for that statement. It was DOA and should have been fully refunded at that time. And yet, THAT is the reason you refused to refund my money.
You NEVER offered me a full refund under your "not DOA" guarantee AND you asked me to participate in a mail fraud scheme.
You still have BOTH the laser AND ALL of my money
The RIGHT thing to do would be to send me a full refund under your "not DOA" guarantee and keep the already broken laser that I returned to you.
Until then, in my book, you are a thief and a con.
Peace,
dave
http://laserpointerforums.com/f63/fantastic-buying-experience-laser_ben-52007.html#post766281
I didn't see it then. Since Ben had been pretty much absent, I was just going to let it die a quiet death. However, he has returned. Here is his statement and my current response
And what more do you want dave? I offered you a refund and said you could keep the laser and you declined it! I still have it sitting here if you want it...
I am so sorry I missed this when you posted it. I had Eidetic on "ignore" at the time and you did NOT copy this offer to me.
I have ALL of our correspondence saved. You you offered me a 1/2 refund *IF* I would let you ship it back to me insured so that you could make a claim against the post office on a laser that you KNEW was already broken. That, my friend, is called mail fraud and/or insurance fraud. I will NOT participate in such a scheme.
You shipped a laser to me that was either already broken or was broken in shipment to me.
You gave a "not DOA" guarantee
It was DOA
I asked for a refund at that time, and offered to either provide it to the post office (so you could make a claim) or ship it back to you
YOU asked for me to send it to you
I did
You did NOT refund on the "Not DOA" guarantee
You accused ME of packaging it badly so that it broke in shipment to you. EVEN THOUGH IT WAS ALREADY BROKEN AND I USED YOUR PACKAGING TO SEND IT BACK.
You said it got "more broken" in shipment to you. Since it was already broken, you have absolutely no basis for that statement. It was DOA and should have been fully refunded at that time. And yet, THAT is the reason you refused to refund my money.
You NEVER offered me a full refund under your "not DOA" guarantee AND you asked me to participate in a mail fraud scheme.
You still have BOTH the laser AND ALL of my money
The RIGHT thing to do would be to send me a full refund under your "not DOA" guarantee and keep the already broken laser that I returned to you.
Until then, in my book, you are a thief and a con.
Peace,
dave