RESOLVED BY COMMUNITY! - Bad experience with Bwhollen

[jakeGT]

Re: VERY BAD EXPERIENCE with 'bhwollen'

Lulz!!!!^^^^ at you Pontiac

 

[hakzaw1]

Re: VERY BAD EXPERIENCE with 'bhwollen'

sorry , upper.. items such as these are always warranty voided if YOU take it apart.

Did You ask Ben if you should try your own fix, especially wth you admitting a lack of experience( also reflected in your double and triple postings) PMing is not instant messageing except i one direction, so if you could not wait to hear back from Ben --then you lack patience.


Much has been posted here concerning twisting of the wires when assembling a build. And logically that also applies to unscrewing a heatsinked w/diode , driver etc attached. .... even more important than when building. afaik

You not the first to make this mistake, And since ben is the builder you should,still after all this drama , allow him to repair it. You could be all wrong on your assumptions and by not allowing ben an opportunity to help you I am afriad you done the classic self-fulfilling prophecy.
. Ben has his rep somewhat on the line here and I feel he will not take advantage of you. --Just IMO-- However you too will be judged by how this goes from here. The third party/middleman thing is not a bad idea but I still think paying the nominal cost to ship it 'home' for a fixin'...is not much of a risk or further investment . If he were to be able to fix without a parts cost and paid to insured ship it back to you IMHO you made out just fine, and you could become friencs over this instead of the opposite.--your choice-lose/lose or win/win???

ALSO you wrote--quote

"Also I can tell you definitively that me taking it apart (hardly, I just unscrewed the one part) DID NOT cause the unit to break."


^^^ that makes no sense coming from an admitted novice and yes unscrewing just one part-- the incorrect way can cause exactly how yours looks.

if you want to learn how to dissaemble I suggest you buy a nice kit and follow DTRs easy tuts and you will then understand.

and Ben no shrink?? or tape -- thats SOP.
good luck to both

hak ....solo mis dos centavos+

 

[SpyderFire]

Re: VERY BAD EXPERIENCE with 'bhwollen'

Sadly when I was a noob I made this same mistake and "opened" the laser.

But then again , Jake the snake was the builder. hmm...

In this case he should send it back to the builder , since the builder has offered to fix it.


Also , no shrink tubing?hmm..

sorry , upper.. items such as these are always warranty voided if YOU take it apart.

Did You ask Ben if you should try your own fix, especially wth you admitting a lack of experience( also reflected in your double and triple postings) PMing is not instant messageing except i one direction, so if you could not wait to hear back from Ben --then you lack patience.


Much has been posted here concerning twisting of the wires when assembling a build. And logically that also applies to unscrewing a heatsinked w/diode , driver etc attached. .... even more important than when building. afaik

You not the first to make this mistake, And since ben is the builder you should,still after all this drama , allow him to repair it. You could be all wrong on your assumptions and by not allowing ben an opportunity to help you I am afriad you done the classic self-fulfilling prophecy.
. Ben has his rep somewhat the line here and I feel he will not take advantage of you. --Just IMO-- However you too will be judged by how this goes from here. The third party/middleman thing is not a bad idea but I still think paying the nominal cost to ship it 'home' for a fixin'...is not much of a risk or further investment . If he were to be able to fix without a parts cost and paid to insured ship it back to you IMHO you made out just fine, and you could become friencs over this instead of the opposite.--your choice-lose/lose or win/win???

ALSO you wrote--quote

"Also I can tell you definitively that me taking it apart (hardly, I just unscrewed the one part) DID NOT cause the unit to break."


^^^ that makes no sense coming from an admitted novice and yes unscrewing just one part-- the incorrect way can cause exactly how yours looks.

if you want to learn how to dissaemble I suggest you buy a nice kit and follow DTRs easy tuts and you will then understand.

and Ben no shrink?? or tape -- thats SOP.
good luck to both

hak ....solo mis dos centavos+

 

[upperlevel]

Re: VERY BAD EXPERIENCE with 'bhwollen'

sorry , upper.. items such as these are always warranty voided if YOU take it apart.

Did You ask Ben if you should try your own fix, especially wth you admitting a lack of experience( also reflected in your double and triple postings) PMing is not instant messageing except i one direction, so if you could not wait to hear back from Ben --then you lack patience.


Much has been posted here concerning twisting of the wires when assembling a build. And logically that also applies to unscrewing a heatsinked w/diode , driver etc attached. .... even more important than when building. afaik

You not the first to make this mistake, And since ben is the builder you should,still after all this drama , allow him to repair it. You could be all wrong on your assumptions and by not allowing ben an opportunity to help you I am afriad you done the classic self-fulfilling prophecy.
. Ben has his rep somewhat the line here and I feel he will not take advantage of you. --Just IMO-- However you too will be judged by how this goes from here. The third party/middleman thing is not a bad idea but I still think paying the nominal cost to ship it 'home' for a fixin'...is not much of a risk or further investment . If he were to be able to fix without a parts cost and paid to insured ship it back to you IMHO you made out just fine, and you could become friencs over this instead of the opposite.--your choice-lose/lose or win/win???

ALSO you wrote--quote

"Also I can tell you definitively that me taking it apart (hardly, I just unscrewed the one part) DID NOT cause the unit to break."


^^^ that makes no sense coming from an admitted novice and yes unscrewing just one part-- the incorrect way can cause exactly how yours looks.

if you want to learn how to dissaemble I suggest you buy a nice kit and follow DTRs easy tuts and you will then understand.

and Ben no shrink?? or tape -- thats SOP.
good luck to both

hak ....solo mis dos centavos+

Ok, I am not going to go through all of this and pick it apart right now, but I said in here somewhere that I WOULD PAY SHIPPING TO HIM, but he is NOT offering free fix OR paying for shipping back to me. I feel it is unreasonable for me to pay all of that.
Also, he DID tell me I should see whats going on and see if I can do something about it myself. Only after the problem was found did he tell me I should send it back *paying ALL costs*.
I just don't feel that ben is mature enough to do the fix properly after this and send it back working, especially after his negative rep saying "never sell a laser to him".

 

[rpaloalto]

Re: VERY BAD EXPERIENCE with 'bhwollen'

I agree, you should be sending it back to bhwollen. And you should have to pay for shipping both ways. Might not sound fair, but thats how it usually works.

unfortunately bhwollen wont like this, but I think he should fix the laser. Even if it was just a loose connection and your the one who totally fried it by taking it apart.
The only reason I say this is for the fact bhwollen did not use any shrinkwrap on the connections. If in the picture I saw he did use some kind of wrapping. I would feel different about who pays for it.

If your going to sell or offer a laser building service. You need to cover all your bases. Use the best wire you can get, use shrinkwrapping and make sure everything is working smoothly before you ship it.
That way when you do have a customer claim your laser is faulty you have a better chance defending your work.

 

[upperlevel]

Re: VERY BAD EXPERIENCE with 'bhwollen'

I agree, you should be sending it back to bhwollen. And you should have to pay for shipping both ways. Might not sound fair, but thats how it usually works.

unfortunately bhwollen wont like this, but I think he should fix the laser. Even if it was just a loose connection and your the one who totally fried it by taking it apart.
The only reason I say this is for the fact bhwollen did not use any shrinkwrap on the connections. If in the picture I saw he did use some kind of wrapping. I would feel different about who pays for it.

If your going to sell or offer a laser building service. You need to cover all your bases. Use the best wire you can get, use shrinkwrapping and make sure everything is working smoothly before you ship it.
That way when you do have a customer claim your laser is faulty you have a better chance defending your work.

Honestly at this point I would be willing top pay the $25 shipping for there and back if I know it would get fixed and sent back working. No guarantees are being made, and no offers to fix for free have been made by him.

 

[LaZeRz]

Re: VERY BAD EXPERIENCE with 'bhwollen'

@bhwollen, pick up some heatshrink bro! It will save you alot of hassle... Also, after heatshrinking each individual wire, put a larger sized heatshrink over all of them to make it less prone to being twisted.

 

[bhwollen]

Re: VERY BAD EXPERIENCE with 'bhwollen'

I will be using heatshrink from now on. Out of all the lasers I have sold this is the first one to have an issue with it.

 

[kiyoukan]

Re: VERY BAD EXPERIENCE with 'bhwollen'

@bhwollen, pick up some heatshrink bro! It will save you alot of hassle... Also, after heatshrinking each individual wire, put a larger sized heatshrink over all of them to make it less prone to being twisted.

glad to hear people learning new things.
My next trick i plan on using is a black rosin that i will pour over the driver to keep people from trying to "pot mod" the drivers or replace my driver with one of their own.
(i only do this if the person is a noob or stupid so 75% of my clients.)
currently im filling the cavity with thermal glue but its a bit expensive.

 

[LaZeRz]

Re: VERY BAD EXPERIENCE with 'bhwollen'

Also, put some tamper stickers or some thermal adhesive on the threads so you can tell if it has been opened.

If thermal adhesive costs a bit too much to use on every laser then just get your self some epoxy

EDIT: not blaming anyone in particular but the wires are extremely twisted and that is probably what tore them apart.

 

[Ra1nfade]

Re: VERY BAD EXPERIENCE with 'bhwollen'

Using thermal adhesive or epxoy on threads is only a good idea if you don't want it to be taken apart at all. Some of the epoxies and adhesives can be VERY hard to break if at all.

Most of the thermal adhesives are formulated for a 'I don't want this moving on me' situation

 

[regalis]

Re: VERY BAD EXPERIENCE with 'bhwollen'

EDIT: not blaming anyone in particular but the wires are extremely twisted and that is probably what tore them apart.

If you look close you can see that the wires are twisted clockwise...thats the twist to screw together...
But i don't wanna blame anyone either

 

[jayrob]

Re: VERY BAD EXPERIENCE with 'bhwollen'

Not a good enough picture to really see the pins well...

From that picture, it looks like there is solder on the case pin, and not on the negative pin.



But yes, a good observation about the clockwise twisting of the wires!

That would lead you to think that they were twisted by trying to focus, and maybe the module was turning inside the heatsink...

 

[jakeGT]

Re: VERY BAD EXPERIENCE with 'bhwollen'

It looks like some solder from the positive is connecting the other pin, could be my bad eye sight tho

 

[upperlevel]

Re: VERY BAD EXPERIENCE with 'bhwollen'

Not a good enough picture to really see the pins well...

From that picture, it looks like there is solder on the case pin, and not on the negative pin.



But yes, a good observation about the clockwise twisting of the wires!

That would lead you to think that they were twisted by trying to focus, and maybe the module was turning inside the heatsink...

That's what I was thinking earlier in this thread.

 

[lasersbee]

Re: VERY BAD EXPERIENCE with 'bhwollen'

I agree, you should be sending it back to bhwollen. And you should have to pay for shipping both ways. Might not sound fair, but thats how it usually works.

unfortunately bhwollen wont like this, but I think he should fix the laser. Even if it was just a loose connection and your the one who totally fried it by taking it apart.
The only reason I say this is for the fact bhwollen did not use any shrinkwrap on the connections. If in the picture I saw he did use some kind of wrapping. I would feel different about who pays for it.

If your going to sell or offer a laser building service. You need to cover all your bases. Use the best wire you can get, use shrinkwrapping and make sure everything is working smoothly before you ship it.
That way when you do have a customer claim your laser is faulty you have a better chance defending your work.

I totally disagree with this...that is NOT the way it usually works...
If you want to go into business then you have to suck it up
sometimes....

Why should the buyer bear all the burden when the money he
sent for the item was not defective....:thinking:

BW seems to want to make more money off the Laser he sold
that I believe was badly assembled.... Lousy soldering....No heat
shrink... loose fitting parts....

Why would the buyer open it if it worked correctly... From what
I understand the buyer was even told by BW to try to get it
working...:thinking:

The way it should be done is that the Laser should be sent
back to the Seller at the Buyer's cost and it should be repaired/
assembled correctly and sent back at the Sellers expense..

After all... the other halve of the transaction ( the $$$) was
not found to be defective....

The first part of this whole thing that bothers me is that I
have yet to see any clear pics of the Laser from the buyer....:thinking:

And the second part of this is that this issue is not yet
resolved and the Seller has already Neg Repped the buyer.
That neg repping shows the contempt the seller has for the
buyer...

I would now not trust the seller with my paid for and defective
Laser... It may come back even in even worse shape...


Jerry