Jstr
0
- Joined
- Feb 10, 2014
- Messages
- 347
- Points
- 0
I said I never operated it without a lens (for the very purpose of not getting dust/particles inside). You don't mean the mark on the can, do you?
Edit: I think I see something on the window, but could you maybe crop your pic more and use higher res?
Please forgive me if I sounded defensive (I have never been in a dispute on Paypal before, and was quite surprised).
I truly hope it is just the window being dirty.
Edit: I think I see something on the window, but could you maybe crop your pic more and use higher res?
If you use it without a lens there is some risk that particulates can get on the diode and burn the window, or if you hold it close to something and burn with it, the smoke can get on the diode window and burn dark marks into it. If I had initially thought this was an honest mistake I wouldn't have opened a dispute, my apologies for thinking so. If we come to terms there is no harm done to your PayPal account.
I took a photo showing the burned mark on the window. I tested the diode with a lens on it first and then saw the distortion to the output, later testing it again without a lens myself to see the raw output power at 5 amps of current draw was low and not a problem with my lens.
From your last response this appears to have been an honest mistake, if you will allow me to try to clean the window and the problem is solved, I will consider everything good.
Please forgive me if I sounded defensive (I have never been in a dispute on Paypal before, and was quite surprised).
I truly hope it is just the window being dirty.
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