john_lawson said:
hmm i wouldn't know mine didn't come with a manufactuer papers
my rpl
Hi John,
Thanks for the heads up on this.
Actually Viasho doesn't include paperwork as far as I'm aware of, the only paperwork I get is one sheet for the entire shipment, listing each laser and the 12 month warranty.
Viasho doesn't make a 500mW unit, if they did, I would have then in my hands as ours use the better/higher quality 2.5W n-light diode, as well as a few other unmentioned higher spec components (not listed as then TL and others would say "our has this too", so I learned my lesson and am keeping my mouth shut on other design specs.
I just posted this following text in reply to Igor's post on the DX website, it probably won't be there long, so I'm posting it here as well.
------------------
Everyone has the assumption that just because a device may come from a common manufacturer, that what looks the same is the same. Actually manufacturers are very accommodating and will build to suit.
If the retailer says for instance that I want the unit cost to be $$$ and I don't care what it takes to get there, the manufacturer can and will decrease the quality or power rating of components to get there. Notice the big 30 day warranty, after that you're out of luck. Not much as far as standing behind the product.
I could do this as well, but as of yet I don't, but it may be an option in the future.
As it stands now, we use a more powerful diode (don't care what they may list in their specs), better crystals and other components. This allows for a standard 1 year warranty (we stand behind our products).
One more thing, look at the variety of products that DX sells (nearly everything under the sun as far as high tech goes). You would have to be pretty naive to think that they are actually testing any of these at all. They ship every unit that they get in and ship them out to customers without even opening the package and if there's a problem, they are pretty much out of the picture. As their warranty says, if the unit fails within 30 days, you will pay the shipping both to and from Hong Kong for a repair, even if it arrives DOA. That along is going to cost upwards of $70 USD and many weeks without your laser, and who's to say the repaired, replaced one will be any better.
Lots of luck to those to think they're getting a bargain.
----------------------------------------------------------------------------------
ps, I think I may start offering a "barebones" RPL in the near future (as a seperate product from the RPL)
With the option of only a 30 day warranty, with no support other than providing the address in China to send them back to if they are not to the customers liking. These "barebones" products will also be manufactured with the basic low cost diode and design configuration that these overseas retailers are using. Hey, if pirce is all that's important, I too can compete, but it has to be a level playing field offing the same thing and the same amount of support and warranty, right?
The "barebones" units will not be 400mW units at all, It probably pretty rare to get one in their low cost configuration that can actually sustain 260-300mW for more than 1 minute or so.
Give me some feedback, is this what anyone's looking for?
Thanks
jack
