New 250mW-500mW Green lasers at DX!

[IgorT]

I think Optotronics uses the same labels. I do agree that the labels look pretty cheap. (They are very general and do not indicate the output or wavelength. If you are really concerned, I guess you could buy a custom label.

How much power would my lasers gain, if i put custom labels on? So Viasho uses the same labels?


Anyway, the 1 Month warranty on DX sounds odd to me. On one hand, DX does actually replace anything broken, that is returned to them during one month, even if it doesn't have a warranty. They even refund the shipping cost. So the items with a warranty actually sound worse, than the ones without, as here, you would theoretically have to pay for shipping both ways.


And it's a fact, that DX will never test lasers. They don't want the hassle, and they wouldn't know how. Testing takes a lot of time, and of course it costs extra. It's one of the reasons they offer stuff cheap. But you never really know what you'll get.


I'm sure someone will buy one eventually, and test it, but it won't really be representative, just because of this.

 

[Benm]

And it's a fact, that DX will never test lasers. They don't want the hassle, and they wouldn't know how. Testing takes a lot of time, and of course it costs extra. It's one of the reasons they offer stuff cheap. But you never really know what you'll get.

Well, thats a policty from last year perhaps, when their flagship laser was the $120 AAA powered DX200 - which everyone kinda knew was too good to be true given its form factor and price. I think they should, and perhaps will, reconsider now that they are selling $500+ blue lasers, and greens up to $1250.

Noone is gonna spend that kind of money on a laser that they only use to make their cat chase the dot, and DX knows full well that these will be returned if seriously under spec or otherwise malfunctional.

Doing a bit of a check would only take 5 minutes and a sub-$1000 measuring device - at asian wages this is no problem at all and wouldn't add a dollar to the costs.

I think the real issue is between DX and its suppliers - if they test all lasers, they'd probably have to return half of them to the factory for being underpowered at least.

 

[happytomato]

"Crystal separation laser module"

What does that mean?

Peace,
dave

I think they're trying to say the YVO4 crystal and the KTP crystal are seperate. (If you didnt know, on some cheap lasers, the YVO4 and the KTP are glued together)

 

[IgorT]

I think the real issue is between DX and its suppliers - if they test all lasers, they'd probably have to return half of them to the factory for being underpowered at least.

Yeah, as it is, they just keep sending stuff out until someone keeps it. On the other hand, at least they don't complicate, if you return something.

 

[Switch]

[quote author=daguin link=1212595120/0#9 date=1212600625]"Crystal separation laser module"

What does that mean?

Peace,
dave

I think they're trying to say the YVFO4 crystal and the KTP crystal are seperate. (If you didnt know, on some cheap lasers, the YVFO4 and the KTP are glued together)[/quote]

YVO[sub]4[/sub]

 

[Ace82]

They don't need to test them, and they won't. They don't have time for that and if the price is low enoguh people who don't know better will still buy them. In fact they may actually be drop shipping them and not touching them at all.
Since the buyer is going to be responsible for any shipping costs both to and from China during the 30-day warranty, it costs them nothing if a laser arrives at the customer DOA, is under-powered or fails in the 30 day warranty. On the other hand, testing, burn-in and real customer support takes time and time is money; so they actually lose money of they test them as they would find failures they couldn't sell and would need to be returned to the manufacturer at their cost instead of the customers.
So the customers are their "laser testers" who alos get to incur the costs of shipping.
They could care less about their reputation, they sell hundreds if not thousands of other products and they are telling you up front that these costs are your's to pay, so they are honoring what they said they would "nothing other than passing your failed laser on to the manufacture for them to deal with and all incurred costs will be yours".
They sell stuff, not test, support or warranty, that is between you and the manufacturer.

enough said on this topic, I've got customers to support and it's been a really long day.
jack

This is exactly what I mean when I say that when you’re serious about quality, you pay for more then just the product. Those who are aware of the importance of customer service, warrantee, honesty, quality and other virtues, would feel no guilt in spending a few hundred more, versus those who just want a “cool” laser.

I find it very interesting that DX is branching off to the more high-end lasers and flash lights. IMO, they are not qualified for these types of products. Their shipping, their inconsistency, their service is not up to par. I feel comfortable ordering ~$100 from DX but anything more that: (for a single item) NO WAY! Are there that many ignorant rich people out there? ;D

 

[VW]

Agreed. I could have an RPL Blue 35mW for an extra $200...

 

[ixfd64]

[quote author=ixfd64 link=1212595120/24#31 date=1212643461]I think Optotronics uses the same labels. I do agree that the labels look pretty cheap. (They are very general and do not indicate the output or wavelength. If you are really concerned, I guess you could buy a custom label.

How much power would my lasers gain, if i put custom labels on? [/quote]

It increases the power by around 150 mW.

Seriously, though, the labels can be pretty useful if you have several lasers that look the same.

 

[usakicksass]

Like curiously coherent said......
I wonder if the DX comes with an n-life Brite-life 2.5watt Ir pump diode, less than 1mrad divergence, 1 year warranty and upgrade program. The cheap is expensive.