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FrozenGate by Avery

GB #2: LaserMan (Dinodirect) FireDragon 250, 300, 500mW GroupBuy - CLOSED

plexus said:
Or they are trying to cover their asses from the disputes. my credit card companies require an "expert evaluation" letter that requires the published specs be disputed by an expert that sells a similar product. with no specs its hard to referenece anything. only thin we have is the power output and "certified" in the title. if the laser was say ok with power but say not in TEM00 you wouldnt be able to prove it was supposed be. the "expert" could not reference this spec and youd have no letter. a weaker case for when it gets reviewed.

Based in their poor customer support i would wager its more a sly ass saving manouveur than a nice thing to do nice people.
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Seriously? Your CC company requires that you dispute the specs with an expert?

I understand the reasoning behind requiring this, but it seems fairly onerous. If I bought a 500mhz laptop, and the one they shipped was only capable of 300mhz, I would seriously need to get an expert to dispute their specs?

Or is that different because mhz can be directly indicated, whereas power needs to be measured?
 





rhd said:
Seriously? Your CC company requires that you dispute the specs with an expert?

I understand the reasoning behind requiring this, but it seems fairly onerous. If I bought a 500mhz laptop, and the one they shipped was only capable of 300mhz, I would seriously need to get an expert to dispute their specs?

Or is that different because mhz can be directly indicated, whereas power needs to be measured?
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They "strongly prefer" an "expert review" that simply states the product is not operating as advertised. They want to put together a case that is as solid as possible and apparently they only get one shot at this. In my case it goes to the over-arching card company's international office for a decision. whatever they decide is what sticks. so if you can't provide this "expert review" then your case is that much less solid and you may not win the dispute. it is a pain but i appreciate my CC company helping me to put as best a case together as possible.
 
even tho my laser was on spec i would never buy from them again because of the bullshit they pulled when i tried to cancel. i'm still waiting on the laser they said they shipped two days before i received mine. the customer service is way out of touch, and lpkath a shill.
 
imagine my surprise when i received a second firedragon today. when i tried to cancel my order back in december i got an email saying the laser had already shipped. two days later i got my first firedragon. it is on/over spec. i thought something was fishy because they didn't seem to know one was already shipped. in the email response to my request to cancel they said the laser was shipped on 12/13. the first one i received had been shipped back in november. today i get the one ( i assume) they say was shipped on 12/13. this second laser is even better than the first - peaks over 600mw and is Way more stable than the first one. i'm damn sure not returning it.

some days the bear eats you, some days you eat the bear WOOT!
 
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^^^^ Cheech, you are one lucky SOB.... :)
Others had issues with theirs and you get two good overspec ones.
Oh well, you win some, you lose some....
I once had the same thing happen. I bought an electric violin for my wife for christmas and I ended up recieving two. :confused: haha
 
You wouldn't be interested in a trade would you? I will swap you my 400mw one for your First one...you might want to just cancel your credit card number you bought it with, as soon as they catch wind of this they may try to charge you for it.

I wonder if there's someone who ordered that didn't get theirs yet...

Makes me feel a bit more confident that they probably didn't even respond to my credit card companie's chargeback...if they can't even properly inventory and ship then they probably don't do well juggling many balls at once...

I am happy for you...I can't say what I would do...if they asked for it back and payed the shipping (from my door...meaning someone came to pick it up from me) I would send the lesser of the two back. I wonder if they will ever even ask you for it...please let us know if they do. Tell them first they must pay for the return shipping on mine and Plexus's before you would even consider doing such a thing...that would be a poke in the eye...
 
if they were to ask for it back, and i doubt that will happen, if they paid for all and picked up, i would do it - IF they paid return ship on your's and plexus's lites.
this just goes to show how haphazardly this company is run. i doubt i'll do business with them again even tho i want that projector they have.
 
that's the one! i guess i'm following on the same path many laser hobbyists do, and have come to wanting to DO something with those beautiful coherent photons besides burn stuff.
but..........i will not be sending laserman any more money.
 
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