First off the only info if you want to call it that I got about the laser shipping was a brief pm stating “your laser is on its way, cheers” at about 11:30pm I don’t know how it got shipped out @ 11:30pm, but it was stated it’s on its way, I guess that was something to cheer about, but it contained no info of shipping method, tracking and/or insurance. Jumping forward for a minute to the thread rhd has started, he states he shipped it out on Nov 1st, the message I received was on Oct 31st; so I’ve no real idea of when it actually did ship out, is that the cause of the delay??? When was it physically given to the carrier?
What info were you expecting? It wasn't a tracked package, and the insurance isn't allocated a particular number or anything that would uniquely identify your package. There was no "info" to give you, apart from the fact that it had shipped.
You say you don't know how it shipped @ 11:30pm? I'm glad LPF keeps all these PMs.
At 10:52 AM
(morning) your time on Monday the 31st:
- I PM'd you saying that it would ship that day, or the next.
At 11:37 PM (the PM you're referring to ) your time on Monday the 31st:
- I PM'd you saying the your laser was on its way.
How is it difficult or confusing to understand what happened here? Around 11AM in the morning, I acknowledged receiving your payment, and told you I would ship the package. Between 11AM in the morning, and my message to you at 11:30 PM that night, I shipped the laser. I obviously wasn't PMing you from the post office at 11:30 PM at night. I sent you the message when I got home. This comment
"I don't know how it got shipped out @ 11:30pm" is childish.
Further, if there's confusion about the 31st versus the 1st, that's probably just the result of when I've recorded info on my end. I probably made notes about my 31st shipping run on the next day. I've also noticed that if I ship after the 5pm cutoff, they stamp shipping confirmations for the next day - so I may have gotten the 1st from that. If I said the 1st instead of the 31st, in my OP or in a PM, it was just a mistake. The package went out during the day on the 31st, when I said it did, and I have no idea how you find it this difficult to grasp that between 11am and 11:30pm, I found an open post office to ship from
Anyhow why is a buyer at fault for an item that has not arrived? I spent my money and waited & waited. Other International packages ordered on the same day and afterwards had already arrived. So since I had no real info on the package, I pm’d rhd to inquire about it; what I got back from him amounted to a canned essay, and asking me to give it more time, that it should have been here now, but sometimes it takes longer. Turns out he posted in this thread he was pissed that I even contacted him about it at that point, I guess I was suppose to send the money and then sit back and make no inquires at all.
This is again blatantly
not true. When you inquired two weeks in, I wasn't pissed off. I haven't claimed that I was pissed off. I didn't send you a canned essay response. It may have been along reply, but that was to be thorough, and I wrote it in response to your thread not as some re-used boiler plate text.
I then waited another two weeks, and now we are at a full month and it’s still MIA, all along once again, all other International packages ordered after my last pm to rhd had already arrived. It’s my experience it doesn’t take 30 days or more for International packages to arrive at my location, your experience may be different, I can only speak to what I order. So I spoke to my local post office about it and while I had no tracking info for them to really help me out with locating it, I was told 30 days is more than enough time for a package from Canada to arrive.
Well, your experience is atypical then, because ground parcel shipping to the US has a delivery standard of 4 to 6 weeks for a reason. By the way, this explanation isn't new. I have mentioned this at every stage of discussion from your first PM two weeks in, until now. There was no *mystery* about what shipping method I had used, or how long it should take to arrive. In my first PM, I even searched for and provided you with the toll-free phone number for CanadaPost, so that you could verify with someone knowledgeable yourself.
I sold something to another member - I won't out him here - but his shipped around that time yours did, he contacted me about it at 5 weeks. I told him basically the same thing I told you. He said "cool, I'll hang tight", and then the very next day (which I guess was Monday of this week), it arrived. US sale, shipped at the same time as yours.
I then pm’d rhd again, and got back an essay that basically told me very pointed not to file a claim until a period of time I felt would exceeded paypal requirements. He also told me that he would not communicate with me in any other manner than the paypal system if I opened the claim up. And that I would most likely lose my claim and he then wouldn’t help me get the insurance money or anything in consideration for my money. Well so that means at this point rhd meant to keep my money and he could get the insurance money for himself too, not a bad days work huh??
That part is accurate. I told you that I would either work with you directly, and make sure you were completely happy and satisfied, etc. In the alternative, if you files a Paypal dispute, I would ONLY continue to work with you through that avenue, and their resolution would be binding. I think this was the correct approach to take. The insurance comment however, is not. If a package doesn't show up, it is true that the sending is the only one who can initiate an insurance claim. However, it still requires cooperation from the recipient. They need to verify the exchange, verify information about their address, CanadaPost will contact them, get them to confirm that the package hasn't shown up, etc etc etc. There was
never any indication, as you have suggested, that in the event of you choosing the Paypal route, I would attempt to claim the insurance for myself.
He did send me later on that day a second essay pm that basically said while he made it perfectly clear in his last pm what he’d do if I went to paypal, he didn’t make it clear what he’d being willing to do if for me if I didn’t go to paypal. I read through all of it, and yes I still was pissed from his other pm. So now we wait what ninety days or something, ship again and wait up to ninety more days?
I then did go ahead and open a dispute with paypal, and all he does is complain in the thread that he types 10 words or whatever for everyone 1 word I type. What’s that all about? Sounds like you have too much time on your hands, I don’t. How many words does it take to say IT DIDN’T ARRIVE ? and due to your attitude I didn’t see much else of a viable option.
So since he told me he wouldn’t communicate with me if I opened up the paypal dispute, which so far had not been done. Yes I then opened a dispute with PP, and didn’t try to escalate it yet, as I wanted to see him come into the paypal system and what he had to say, since he told me he wouldn’t communicate with me any other way. Little did I know at the time he certainly did create a thread about this, so he communicated openly about it after PP claim got opened, so obviously that wasn’t completely the truth either; otherwise I would have pm’d him one more time and discussed it further.
You keep talking about "
essays". I
communicated with you, and I tried to pay you the respect of as thoughtfully and comprehensively addressing the situations as possible. Now you're using this "essay" jab as what, an attempt to demean me? For paying you the respect of giving you as thorough a response to your concerns as possible?
Further, I told you that I would no longer continue to communicate with you outside of Paypal if you went that route. That's exactly what I did. I didn't email or PM you at that stage. I never proposed,
nor would I have ever proposed, to shy away from warning others in the community. IMO, warnings about members who interact unethically protect the community.
So I read you don’t believe me….Well according to YOU (rhd) you said the package is insured. That’s GREAT because while you might not understand the difference between tracking and tracing. There certainly is, While it can’t be tracked online; YES it can be traced by the Post Office because it’s insured!
Oh by the way you never provided me with any copies of anything showing insurance, shipping etc.
But you sure tried to dictate back to me what to do.
So what are you then going to say when they complete their TRACE that the package NEVER arrived to me??
So I’m enjoying NOTHING here but frustration, how dare you accuse me of anything else!
Again, NOT TRUE. I uploaded scans of shipping confirmation at the Paypal dispute stage, and even before that dispute, mentioned that I had them. I still have the scans now. Further, they cannot locate the package via tracking OR tracing. The CN22 form is what provides shipping confirmation. It gets stamped on the back by the post office. There are NO individually unique numbers on this form. There is nothing distinguishing the package from any other package.
You're correct that a "trace" is what CanadaPost would do if a claim is initiated. But for an untrackable package, the trace consists essentially of getting a bunch of information from me, including your phone number, and calling you to ask whether the package showed up. That's it - that's how a "trace" on this package would work.
Hey I wonder IF you even got the shipping address correct? Naaaa you have a good record on here, I’m sure you didn’t make a mistake. Never-the-less post a scanned copy of your insurance claim that you will win, simply because the package NEVER arrived. Here in the States we have to sign for an insurance package, so you would get that info too, but since it didn’t arrive, it’s a moot point, but a good point at that.
In closing, IF the package should arrive it will be rightfully refused now, since I no longer have claim to it.
I'm not going to address your comment about that other situation with the other sellers. We weren't involved, that thread was closed, that has nothing to do with either of us, nor with this issue.
However, as requested, here is a scanned copy of the insurance claim proof of shipment. It's integrated into the customs form - the CN22. That's how it works here, the customs form is the proof of the $100 insurance that came with this package type. And to clarify, I only use $100 insurance, because my presumption is that in the event of a problem, $100 would be sufficient to cover my production of a replacement.
In this scan, I have for your benefit redacted your name, and for my benefit redacted my signature. If you're so skeptical that you think I'm lying about what's under that pixelation, I'll send the un-redacted versions to someone reputable (or to you), in private, to verify. I just didn't want to post that publicly.
