- Sep 25, 2007
does anyone know if LSX gives you lots of media to use like pangolin does?
Anyone planning on buying any product from drlava/Dr. Andrew Kibbler/Nautilus Integration (creator and primary supplier of LSX) should read these threads first:
Contact info for DrLava
i was planning on buying pango but buy talking to people on pl that owned or had used both programs they told me lsx was the best choice and i completely love it
Yeah that's one of the major problems with Photonlexicon. Any time someone tells you to go with a completely new product from a questionable seller (proven so by many complaints from many, many people) over a proven industry standard that is used daily by the biggest names in professional laser shows (Lightwave, Disney, more road tours than I can count.. they even powered the famous "The Who" laser show at the Super Bowl halftime show a couple years back) you really have to question their motives.
This reeks of the classic PL game of "promote our friends over and above good common sense". It's an old boys club over there and always has been, and this is even further evidenced by the fact that drlava only responds to certain people, other people get nothing for their hard earned money but silence. I've already posted 3 references and I can find more but they are not in English. This problem spans the globe.
If only drlava had done me right, I would have a lot less to say about him. But he didn't instead he left me hanging for months without a single word, forcing me to cancel the whole order. And since then we have been receiving regular complaints form many other people who have had similar experiences. At this juncture I'd say that doing business with drlava is a gamble at best. You might have an experience like bennett326 here, or you might have one like myself the people in the threads I linked to. With Pangolin you know what you'll get because it's been proven time and time again..
Sellers like drlava hurt the community because they make buying and selling with them a risk, which in turn can make it look like doing business with members here at all is a risk to new people or people who don't know the whole story. Not to mention, I feel that anyone who wants to conduct business with the laser community should be held to the highest standards.
Certainly not wanting to start a tit for tat argument here. It's well known that I will always pop up to post about drlava's history of questionable customer service just as bennett326 and others will post about their own experiences. All I can do is say to all: Caveat Emptor
It really is his busy schedule and the fact that he does not have 10 paid staff.
An excellent and unbiased description.
This is something I keep hearing. For me it doesn't stick because were that simply the case, he would have no difficulty coming here to say that since that simple act takes no significant amount of time at all. Nor would it take any time to apologize to the people who have had crap service when trying to deal with him.
Its not crap, his schedule is like mine, and we both do academic days. Mine right now is 10 AM to 10 PM, plus a 45 minute commute each day. We're in on Saturdays too. Mine will drop to about 45 hours + commute once the experiment is stable, but right now, until it works, its as long as it takes.
His is not quite that bad, now that he graduated, but its close.
Thats what happens when your a contract research associate like me, or a tech development PhD like him. Hours are LONG, a 40 hour week is just a dream...
You want high technology made, you have to work at it. I've got 9 other people like me here right now with me, they all live within a mile of the lab for a reason. I'm not so lucky, but they work til midnight. Its salaried, so not great pay.
I post while the lab lasers are stabilizing after changes or while I'm waiting for parts.
Any one here on this forum who works in a graduate science lab can verify the hours.
My boss does 5 Am to 4 Pm, comes in for a half day on Sunday, just to get prepped.
yes LSX is awesome has tons of shows that come with the software and tons of frames
there is also the incredible abstract generator
moral of this post BUY LSX i love it