Don't deal with KOHAKU

[kiyoukan]

well your paypal rep wont be hurt as long as the transaction does not need paypal involvement.
If a paypal rep has to make a decision then there will be a spot on your record.
As it is i have had well over the normal amount but only 2 had to have a rep come in and mediate and they every time said i was right and gave me back my money.
filling in 5 days during a holiday season is very premature.
they say can take between 2 and 7 working days
that does not include saturday or sunday. mon-friday.
If you wanted it faster you should have paid the money.
Also note if the buyer used a credit card there can be a note put on it so its not a good idea to open a dispute if you have a high chance of losing.
Sellers will see the note on your card and decide not to sell to you.
These tools are not available to standard paypal sellers. but you can do checks and upgrade account.

 

[00Giorge]

You know I have ordered stuff by USPS 2nd day and had it take longer than 2 days.
Do I get worried? NO, They don't call USPS snail mail for nothing.
I am very impatient, but I have never filed a dispute sooner than 45 days.

 

[rpaloalto]

Don't forget Jeff mailed it on Friday Unless he mailed it in the morning it probably did not go out. So you cant count Friday. Saturday and Sunday are non postal work days. So the package probably did not leave flaminpyro's Post Office until Monday morning.
M-Th is only 4 days of the mail actually moving.

 

[Kookapeli]

That's just plain rude !!!! filing a dispute in less than a week I would at least give it 2 weeks then contact the seller. For all you know something could of happened to FP and couldnt mail it !!!! 1st point of call should of been FP.

 

[AUTO XX]

I just had a fleabay transaction that I thought might go sour.
31 days after payment I was getting a little antsy so i contacted the seller.
32 days after payment the items show in the mail....
I picked up the mail about 15 minutes after it was delivered and about 8 hours after contacting the seller. If I hadn't sent out an email IMMEDIATELY the seller would have already shipped a replacement.
Most sellers online are great, truly great. I know what its like waiting for laser parts but screwing with someone's livelihood is pretty messed up bro.

 

[kiyoukan]

ive done that with my china orders. i had one take 35days and i have one now reaching 22 days and i sent en email then just 1 hour after i sent it a package arrives.
And this has happened twice...
I almost think if i sent the email now it will show up in the morning. maybe the universe works that way.

 

[lazeerer]

This week I have ordered something from Texas with first class mail and it only took 1 day to get here. so this current situation is not normal, i know flaminpyo didn't scam me but somebody probaly stole my package for all i know.

I never knew a dispute was such a big deal(don't use paypal much),its not like everyone will stop buying from him because of 1 bad rep

So what are you applying, that someone might have stole your package so because of that you take it out on flaminpro so you dont loose out.???

Not Right. Just not Right.:tsk:

I dont know Flaminpro personal but what i see on the forum he is one hell of a guy.

I would Advise you to cancel the dispute.

 

[aryntha]

Kohaku, let me give you an example of what can go wrong with USPS.

I had bought two lasers from Daguin -- do a quick search, one of the highest rep, most well known users on this entire forum.

Both of those transactions (of course) went flawlessly and both lasers arrived in <5 days from CA to CO.

Then I went to buy a 3rd laser from him - a HeNe - and, everything was "business as usual"... SAME distance, SAME method, Identical setup as the previous two times.

Dave sends me a tracking number. Hmm. Doesn't show up as listed. A few days pass. Hmm. Still doesn't show up as listed.

So Dave calls USPS, and so do I - I call the USPS office where Dave shipped it out of and - guess what. "Oops, we have it sitting here on a shelf, we forgot to scan it!"

It arrived at about 10 days - no problem... But, look. USPS left it sitting on a shelf. What if I had neg repped Dave and filed a dispute in that time? Just because a postal clerk overlooked something?

It happens ALL THE TIME. I've had stuff from in-state take 12 days, I've had stuff that Sam Goldwasser sent from PA (east coast -> central US) take *2* days.

It's USPS. It's random. Priority says that it'll be above normal mail in well.. priority.. but it's no guarantee of "shit won't happen".

Also, as was said in the thread, holiday mail for the xmas season ramps up starting NOW. There's a lot of traffic and things go a little slower. (That's true for FedEx, DHL and UPS as well.)

If you haven't received your stuff already, you probably will. I can't remember the last thing I've had that was ACTUALLY lost in the mail. And even if something is mis-addressed or misdelivered... CALL THE LOCAL POST OFFICE.

I've had the postmaster intercept and hold things for me. I've had the postmaster in a town 200 miles away catch a mis-addressed piece of mail and send it back to me.

USPS is kind of bureaucratic and sometimes is great and other times is just weird. But, if things DO go wrong, believe it or not, they usually WILL make it right.

 

[Bionic-Badger]

Five days after the product is ordered and you skip contacting the seller but instead directly file a dispute? This guy is going on my blacklist.

 

[Ignis Fatuus]

I think you guys have it backwards.

Jeff didnt use tracking. Its like .80, and can easily be rolled into the price. If it was tracked, end of story on both sides. Regardless how impatient the customer is, its the sellers responsibility to make the transaction as smooth as possible. With tracking Jeff doesnt have to worry about if and when it gets there, or any kind of PP dispute. With tracking Kohaku would not sweat the delivery time. All this for .80.

I, myself, have sold a few things here, and everything was tracked. I dont see how a business man would open himself up for trouble over .80. :thinking:

 

[kiyoukan]

well in some cases when your shipping out 50+ packages that small fee piles up.
40 extra dollars to be exact.
So sometimes you dont shipped tracked.
But Ignis is right, all these problems can be avoided with tracked shipping.
But it sucks when it comes that every order must have it no matter the size.
speaking of order not being on time still been waiting 23 days from a package from china. Foreign International Dispatch, November 05, 2010, 10:31 pm, GUANGZHOU EMS, CHINA PEOPLES REP
its said that for a while now...
Shipping is the biggest pain to ever have to deal with.
if i can convince my customers to pay that extra $ for faster and more reliable shipping do it.

 

[Ignis Fatuus]

I'd just roll the tracking into the price.

Dont get me wrong I'm not sticking up for Kohaku. He was wrong for not giving it enough time, and filling a dispute. Jeff obviously has been at this for a while. It doesn't help his business rep to screw one person. You should have given it more time.

 

[kiyoukan]

ohh i agree 100% more on the note of when your trying to bring the best deal you can you look to only cut corners in non product related things.
first thing to cut seems to be shipping.

 

[Pontiacg5]

I think you guys have it backwards.

Jeff didnt use tracking. Its like .80, and can easily be rolled into the price. If it was tracked, end of story on both sides. Regardless how impatient the customer is, its the sellers responsibility to make the transaction as smooth as possible. With tracking Jeff doesnt have to worry about if and when it gets there, or any kind of PP dispute. With tracking Kohaku would not sweat the delivery time. All this for .80.

I, myself, have sold a few things here, and everything was tracked. I dont see how a business man would open himself up for trouble over .80. :thinking:

I shipped a >$200 laser to someone before with no tracking number. a week or two went by and the guy claimed that he never got the laser. I knew I mailed it and I had a good feeling that he did get it but I couldn't prove it so I had to refund the cost of the laser.

It's up to the seller to proove that the buyer gets what he paid for, A receipt showing that you mailed something is not good enough. It's gotta be tracked to his front door. That's why I hate sending things internationally, there's no (cheap) way to track them. I usually tell international buyers that up front though...

Then again, I've had times when I've had a stack of 40+ delivery confirmation slips per day. You can bet I'm not going to go typing every single one of those in an independent message and send them out just so the inpatient guys can refresh a window every two hours to see that it's not at their house yet. If someone says they didn't get their package after a week then I'll find the tracking number and post it up, otherwise you won't ever see a tracking number from me.

That's just how I do it now, maybe Pyro does it the same way?

 

[Ignis Fatuus]

Then again, I've had times when I've had a stack of 40+ delivery confirmation slips per day. You can bet I'm not going to go typing every single one of those in an independent message and send them out just so the inpatient guys can refresh a window every two hours to see that it's not at their house yet. If someone says they didn't get their package after a week then I'll find the tracking number and post it up, otherwise you won't ever see a tracking number from me.

That's just how I do it now, maybe Pyro does it the same way?

Exactly, but you do had the tracking number in case things go south. I bought something off kiyoukan for $10, and it never showed after 3 weeks. He refunded my money promptly. The package showed up like 3 weeks after that. So I gave the money back. Imagine if it was $300 worth of stuff. Not many people would be as honest as I was. You have to protect yourself too.

Sorry to hear about losing a laser, and money. I would have lost my mind

 

[daguin]

I send hundreds of packages. Anything over $100 gets tracking. Most packages under $100 get delivery confirmation. I take the chance on packages that are not tracked. I can decide NEVER to sell anything to that person again (if I suspect that they ripped me), but I take care of it.

Internationals get the same info:
First class = no tracking (they accept responsibility)
Flat rate Priority = no tracking (their responsibility)
Express = tracked [my (or the postal systems') responsibility]


FP should have had tracking.
Kohaku should have been more patient and communicated with FP before the dispute

The package will probably arrive just fine. Unfortunately, now that he has opened a dispute, he cannot really close it without the laser in hand. If he closes it now, he cannot re-open it if a problem actually does crop up later.

@Kohaku -- It should be obvious to you from the other members input here that you were wrong in filing the dispute so early. Trying to "defend" your actions only makes you look like a weenie. Apologize and wait for your package

Peace,
dave