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FrozenGate by Avery

CLOSED - COLLECTING $ Dorcy Jnr GB - $15.00 Shipped- 07/12/09

tommii89 said:
Sorry I've been away, I've been and still am very unwell.

I've emailed Mark from Dorcy twice now, only because he sent me a sample of this Dorcy, which was the CORRECT one. Then he sent these ones? This is not fair, and I will be talking with him as soon as he gets back to me.

I apologise so much for this people.. I thought this would be perfect.. but clearly I got screwed around a little. I guess Dave is right, the item number is correct and there is no mistake there, but I wanted the Dorcy's I got as a sample. Not this.

I will try get on here as much as I can, but I've been in hospital a fair bit over the past 2 weeks, so slowly getting there.

Merry Christmas everyone.

:)
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its cool. thanks for informing us =]
what have you had problems with if you dnt mind me asking?
 





ouch! get better soon man! I'm going to send a strong worded email soon... see what I can find out/do about this situation. Have they responded at all yet tommii?
 
Quisp said:
I sent off an email to Dorcy yesterday asking about possible changes to model #41-4262, and here was the reply:


Mark,

The 41-4262 has never changed design style that I am aware of. The stock we currently have is exactly as pictured on the site.


Dorcy LED Flashlight 45 Lumens Luxeon LED Solid State Diode 41-4262


If you choose to order online here is a coupon for you .

Coupon code: holiday20 20% off , free shipping, free LED flashlight. Miniumum order $20

Enter coupon on cart page and can be used multiple times.

Dorcy Direct LED Flashlights, Lanterns and Batteries


Thank you

Mark Craddock

IT Director / Online Sales

Dorcy International


Just an FYI...:)
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THAT IS A FACT .. I did not know the design had changed. The product is being discontinued since Target dropped the item. I will verify inventory tomorrow of packaged product, bulk product and sample room stock to see what is going on and I will post back. I appologize for the different style problem and see what i can do to make everyone happy.
Mark mark@dorcy.com
 
DorcyDirect said:
THAT IS A FACT .. I did not know the design had changed. The product is being discontinued since Target dropped the item. I will verify inventory tomorrow of packaged product, bulk product and sample room stock to see what is going on and I will post back. I appologize for the different style problem and see what i can do to make everyone happy.
Mark mark@dorcy.com
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thank you very much Mark that is really kind of you :yh:
 
DorcyDirect said:
THAT IS A FACT .. I did not know the design had changed. The product is being discontinued since Target dropped the item. I will verify inventory tomorrow of packaged product, bulk product and sample room stock to see what is going on and I will post back. I appologize for the different style problem and see what i can do to make everyone happy.
Mark mark@dorcy.com
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Hello Mark,

Just coming on here and promising to check it out shows strong customer service.

As you are thinking about what you can/will do for us, be aware that most of them have already been removed from the stock packaging. A couple of them have already been disassembled to figure out the problem.

Peace,
dave
 
That is fine. Run over them with a truck if you want. I will do my best to find the old version. We have very limited amounts of the item. I am hopping to find some original ones in the warehouse. I will do my best and post back tomorrow afternoon EST. FYI I originally sent the buyer the old version as a sample since i thought that is all we had. I did not know about the design change ..
 
Mark,

Thank you for the verification and honest concern.
In this day in age, that means a lot.

:thanks:

Mark
 
DorcyDirect said:
That is fine. Run over them with a truck if you want. I will do my best to find the old version. We have very limited amounts of the item. I am hopping to find some original ones in the warehouse. I will do my best and post back tomorrow afternoon EST. FYI I originally sent the buyer the old version as a sample since i thought that is all we had. I did not know about the design change ..
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i would never runn it over with a truck :whistle:

Quisp said:
Mark,

Thank you for the verification and honest concern.
In this day in age, that means a lot.

:thanks:

Mark
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it really does mean a lot and were happy that your going through all this trouble to help us out. :)
:thanks:
 
DorcyDirect said:
That is fine. Run over them with a truck if you want. I will do my best to find the old version. We have very limited amounts of the item. I am hopping to find some original ones in the warehouse. I will do my best and post back tomorrow afternoon EST. FYI I originally sent the buyer the old version as a sample since i thought that is all we had. I did not know about the design change ..
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Wow, that is customer service! Thanks for the attention!
Just curious, do they joke around the office about the Laser-Nuts using your little torch?

I remember a couple of years ago hearing rumors that these models were being discontinued. I find myself wondering how many have been made into high qaulity lasers over the years. Really would be nice to have this last run be the "classic DJR".

Feel better soon Tom, that sounds like hell.

Barry
 
Hey Barry,

Thanks for you support.

Mark has been one of the best one of the best businessmen I have dealt with. With over 100 emails back and forth in regards to this GB. Mark showed some interest in our little lasers.

If I could send mine out of Australia, I'd probably build him a LOC build or PHR just to show him how cool lasers actually are! :)

Thanks once again Mark.

Keep in touch via email :)

~Tom
 
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