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Holidays, plus the bomb scare from China have the whole system backed up. I ordered from DX last month and it took 32 days instead of the usual 20. Its effecting everyone.
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I'm in a Paypal dispute right now with price angels unfortunately. I ordered the 10 trustfire hosts on nov 25th with EMS shipping, and they never made it out of china. My tracking hasn't updated since Dec 3rd but they seems to think it's going to just show up magically.
USPS - Track & Confirm
They told me they filed an "official notice" with hong kong post over the lost package. If i think it's lost, and they think its lost, then i think it's time for a refund......
Conversation
matthew ohrenberg
Posted On:12/08/2010 03:19:06 PM
Last tracking update was 5 days ago on my EMS package. I have still not received the package.
Grace_Z
Posted On:12/08/2010 09:13:22 PM Hello,
You can trace your parcel on the website below:
USPS - Track & Confirm
Also, you can go to your local postoffice with ref.EE520196296CN to see what is going on. Otherwise it will be returned to us. You are supposed to have received them now.
matthew ohrenberg
Posted On:12/09/2010 02:22:04 PM
I went to the Post Office and they only told me what the tracking page already shows. They were unable to help at all. Could you please inform John of this problem? I ordered them with EMS shipping so that I would have them by now.
Grace_Z
Posted On:12/10/2010 12:14:45 AM Hello matthew ohrenberg,
We are deeply sorry about the delay.
I have discussed this problem with John. He said It has been shipped out on 2010-11-29 2:18:36. Usually it needs 3-7 working days to deliver. You package may be delayed because the Christmas is around the corner.
When package are in your local place, It need our customers pay much attention to it.
Hope that you can receive it soon.
matthew ohrenberg
Posted On:12/15/2010 10:53:45 AM
It has been 16 days now since the package was shipped. From what I can tell, the package never left China. I think it's getting time to consider the possibility of a refund.
Grace_Z
Posted On:12/15/2010 11:46:37 PM
Hello matthew ohrenberg,
Pls confirm your address below:
Matthew Ohrenberg
510B poplar DR
Windsor
MO 65360
United States
Is it right?
matthew ohrenberg
Posted On:12/16/2010 05:53:53 AM
yes that's correct. Which wouldn't matter since it was never delivered anywhere at all.
Grace_Z
Posted On:12/16/2010 11:36:14 PM
Hello matthew ohrenberg,
Sorry for the trouble.
we have filled in an offical request about this parcel to hongkong post, and will get back to you as soon as we get reply.
I just ordered a 79029, want to give it a try ..... just hope that the shipping crew of Priceangels knows that, for Italy, the declared value must be less than 22 Euro, and the description must not mention "laser" in any way, for avoid customs problems
Yes, we often have some trouble in the order from your country. But have you told my worker "the declared value must be less than 22 Euro, and the description must not mention "laser" in any way"?
I am worried about the order now.
I only added a message from the Paypal payment link (where it say "message for the seller") about this, but i don't know if you may have got it or not, cause is not the first time that, making payments through paypal pages, these messages does not become delivered to the sellers.
In any case, i don't consider any guilty from your part or from your workers, about this, cause was my fault to have not asked it before specifically, so no problems (is for this reason that i've said "i hope" that they already know these points ..... cause i'm not sure if they may have get the paypal message or not )
we have shipped some package to italy, and wish my worker have done as they did before. But I can't assure you it.
If you receive it or not receive it after weeks, please tell me.
reliable john
Thanks, i will let you know ..... anyway, i guess this take time ..... knowing my postal system, i think it can need 2 or 3 weeks if they work fast, and also last things i've buyed from your site (not lasers), took 2 weeks and half for reach my place ..... our customs offices get fun to delay all the packages from east countries without any reasons, usually.
2weeks and a half is nomal for HongKong post, some of our packages even take 2 months, but I don't know why.
It seems that your package was sent by hongkong post, it is often slower than EMS which take 3 days only. But Hongkong post will often takes 14 working days or even more. So please don't worry, and be patient. If the package lost, I will be responsible for it.
Sorry for the problem.
reliable john
I paid the extra money to have it sent EMS......
it updated this morning as being in chicago, so i'm happy now (even though it took it a month instead of 3-4 days)
i still plan to order from PriceAngels in the future. If it was shipped regular air mail, hopefully it will get shipped EMS next time since i'm paying extra for that service.
if it was because chinese mail is backed up, then there is nothing we can do but wait...and it's nobodies fault...
at least until south korea starts producing more products