My call is legit. Why?
That reads like middle aged Jersey mom speak to me. Have a older women read that to you. It will click. Its not a fanboi taking, and its not a "fake" lawyer. It really sounds like a upset mom talking. One of those times when mom is making a suggestion, not a order. Public relations people are usually not English majors, that is reserved for the people who write Ads.
Thinking about this a bit, I Googled.
There is a Mary in the customer education department. Google Mary and the above phone number.
Steve
Oh dear. 973-361-5400 is a general Casio number for a location. Call it, it has an automated menu that can send you to customer service, sales, HR, or directly to any person at the site, quite possibly any person who works for Casio world-wide, though I didn't try it. Not sure where that number came from, was it in the OP and deleted later or something? I see it in one post on a later page, but not in the OP.
I also googled "Mary 973-361-5400", and did indeed find a "Mary Jane Smith" that works for Casio, but she's NOT in any "customer education department", she's a marketing manager for Casio's
education division, as in she sells calculators. "Casio Education" is a division that sells calculators, not some sort of division that educates customers on products. She has absolutely nothing to do with projectors.
I'm sure there are other people named Mary that work for Casio as well, it's practically assured when a company has over 12,000 employees.
Completely fake, no way a company would allow a message like that to be presented as official, company-sanctioned communications.