Hey pal, I am surprised the sled looked so beat up, the Blu-ray diode is under the heatsink, so it s/b fine, if it was ruined & you want me to replace one, such as the red one, please send an email picture of the damage, scopeguy20@gmail.com. i would replace the red with out too much trouble. I did take a quick look at all the sleds, and I insured the package, but I can only collect on the insurance if nothing further is done with the item and we take it to the PO for thier inpection. Was this shipping caused in your opinion? I am sorry, and would hope to please you whatever the outcome. AMB! -Glenn