Resolved
I've never posted in this forum, but after lurking for a while, and on the recommendations of your users, I decided to buy a laser from sci-fi lasers. What has since followed in my interactions with that seller has been unscrupulous, dishonest, and truly shocking, and I feel compelled to share it with this community of enthusiasts.
I'd like to warn all prospective buyers from sci-fi lasers about the customer service and warranty protection that is provided on this site, so that others do not end up in the same frustrating position that I've been in the last five months. Over these months, I've been continually shocked as one unprofessional and deceptive event after another has occurred, and I have been lied to over and over again, and have had to waste hours of my time to send 30+ emails. I'll document the chain of events that had occurred.
-First, the laser I was sent took more than a month to arrive, which I had expected, but it wasn't shipped until I began asking for a refund if it wasn't shipped soon.
-Second, when the laser arrived it was malfunctioning, and worked rarely and only intermittently. I emailed sci-fi lasers and was told that he would provide me with a solution within 24 hours. This was in December.
-Third, after waiting almost a week I asked again for a solution, and was again promised instruction on how to fix it myself (despite the warranty guaranteed).
-Then, after more waiting, I was told that he would just send a replacement module in place of the defective one, and that I could swap it out. I was happy enough with this resolution, and began waiting for the replacement to be sent.
-Next, more waiting before the real lying and deception began. Finally, after endless promises and emails, I was given a tracking number for the replacement module. This however turned out to be a fraudulent tracking number for a package he'd sent to the USA (I live in Canada), in an attempt to buy time. I informed him of this error, and he provided me with another tracking number again bound for the USA. He blamed the mix up on the post office and took no responsibility. He assured me that there was a replacement module on route. However, almost two months later, still nothing has arrived, not that I was surprised by this given his previous unreliability.
-Next, I began asking for a refund. Again I was told that this would be issued. Many promises were given (and broken) that within reasonable lengths of time this would be processed through PayPal. Then I was asked if I would wait until he got a pay check, to which I reluctantly agreed. Still no refund. Then I was actually told that it had been issued through PayPal, but obviously this was another lie, and I have not had any money returned to me. I guess I'm expected to believe that PayPal misplaced the refund the same way the post office misplaced the replacement module...
I have not heard from this seller since, and don't expect to be given a replacement laser or refund since his record has been so unreliable and dishonest.
I strongly suggest not doing business of any sort with this individual since he lies and deceives in his business dealings, sells defective products, and takes no responsibility for the lasers he sells. I've never had worse customer service in my life, and doubt I'll ever have worse in the future.
I can provide emails documenting this entire course of events for those who find this situation beyond belief.
Bottom line is: DO NOT BUY FROM SCI-FI LASERS SINCE IT IS RUN BY A DISHONEST INDIVIDUAL SELLING DEFECTIVE PRODUCTS
You are going to love the 465nm+. I seem to have gotten a whopper of a diode as mine hits just over 6W and should be around 470nm+. Makes my 462nm lasers look violet in a side by side comparison. See what you think when yours come in plus you will get to compare with a hot output 520nm too. 
