Welcome to Laser Pointer Forums - discuss green laser pointers, blue laser pointers, and all types of lasers

Buy Site Supporter Role (remove some ads) | LPF Donations

Links below open in new window

FrozenGate by Avery

Warning : DO NOT buy from Lazerer

  • Thread starter Thread starter mbc
  • Start date Start date





im having the same problem with lazerer i ordered a laser on the 13h and its still processing ..i emailed lazerer no reply ..i messaged max on here no reply..i just want to get my money back i sent ...they dont live up to there word processed in 7 days ya okkk
 
So everyone bashes Mbc for a (semi-ish) valid complaint, and then there's Wicked Lasers in good old 2010 :whistle: I waited over a year for my Arctic, I don't think I even sent 20 emails in that time. I do have to say, I was not aware of the dispute time period back then :o but all's good now, WL even gifted an extra laser for the trouble.

Usually, I would expect that someone who makes the effort to sign up here and then post about some incident should be taken seriously (at least at first) until it's clear that there is no basis in his claim. Not that I would have acted much differently in this case (Mbc did a terrible job of this, I have to admit), but even reputable companies have crashed before... You can't trust something 100% just because it worked well in the past. Nothing to Lazerer or Mbc of course; just pointing it out in general.

Edit: This thread title does need to be changed
 
Last edited:
greghutch said:
im having the same problem with lazerer i ordered a laser on the 13h and its still processing ..i emailed lazerer no reply ..i messaged max on here no reply..i just want to get my money back i sent ...they dont live up to there word processed in 7 days ya okkk
Click to expand...

if you are unhappy then open a dispute to get your money back. its a Chinese company and not sure if you are aware but they operate nothing like American companies and they don't have to. lazerer is a great company IMO and i personally think your making a mistake by wanting to cancel. for all you know it was already sent and just not updated on the site but then again it could still be unprocessed, who knows. either way the decision ultimately lies in your hands and you can make the final decision. whatever you decide, GL to you
 
I did open a dispute with paypal ..and im not bashing anyone i just want my order canceled and my money back
 
the sad thing is i recommend Lazerer to Greghutch but i personally think his laser should have shipped by now!
 
And Billiam im sorry if you think this is a pathetic thread. I just dont playing the waiting game wondering if my order will processed and shipped..at least they could have told me it was going to take longer than the 7 days to process and ship

Payment received, We used to process every order within 7 business day (SAT & SUN not included). It will usually take about 3-5 days delivery to most destination after it was sent.Thanks for your support.Have a nice day.
 
greghutch said:
And Billiam im sorry if you think this is a pathetic thread. I just dont playing the waiting game wondering if my order will processed and shipped..at least they could have told me it was going to take longer than the 7 days to process and ship

Payment received, We used to process every order within 7 business day (SAT & SUN not included). It will usually take about 3-5 days delivery to most destination after it was sent.Thanks for your support.Have a nice day.
Click to expand...

Mine is doing the same thing and I ordered on the 14th. Maybe he is just having some issues with updates, IDK. I did email him though. I'm going to give it til middle of the week next week and if it's still "Processing" I'm going to dispute.

Other than my little mishap I've heard good things about Lazerer, it's just a shame a few errors cause such drama.

Edit: I got an email before I posted this but never checked my email...It seems Max IS having issues with his web hosting provider. He said he'd ship out my laser immediately.
 
Last edited:
fianlly got a reply:)
Sorry for my late reply, Our web hosting provider have some technical problem and our store record has lost. Our payment and mail system is also down for a while. Anyway they just recover it for us yesterday. I will process your order immediately. It will be shipped on MON. I will send you a free battery as a compensateion on your time. Sorry for the delay.. Have a nice day.
ill let you know when i get the laser
 
Last edited:
greghutch said:
fianlly got a reply
Sorry for my late reply, Our web hosting provider have some technical problem and our store record has lost. Our payment and mail system is also down for a while. Anyway they just recover it for us yesterday. I will process your order immediately. It will be shipped on MON. I will send you a free battery as a compensateion on your time. Sorry for the delay.. Have a nice day.
ill let you know when i get the laser
Click to expand...

Crap happens... It seems it was Lazerer's turn.

Sometime we don't have control over the unexpected.
If you are careful and follow the PayPal rules you will
not lose your money.

BTW... it's not like you needed the Laser as part of
your critical life support machine...:whistle:


Jerry
 
Last edited:
Just want to point out that the stick 100mW model that I bought for 70 bucks stopped working after 5 months of use (of course, respecting the duty cycle, I barely used it for more than 10 secs).
Max told me there's nothing to be done because maintenance is limited to 30 days after delivery, so there goes 70 bucks :p.

Someone told me that's natural with low end diodes, but I didn't know that. Of course lazerer won't tell you that in their webpage.

Just sayin'
 
^^the 100mW 532nm stick doesnt cost $70. its currently at $60 but it just went up in price to that. you sure you had the stick and not something else?
 
Yup, well... with shipping, the battery and the certificate it was 70.

I got it right here actually, yesterday it had a point that looked <5mW. Today it doesn't even turns on. :(
 
You must log in or register to reply here.


Back
Top