Overall the quality isn't THAT bad with Boblaser. However, their higher powered lasers don't quite measure up to their claimed output figures. I think they realize the vast majority of casual laser hobbyists don't have a power meter. Unless you were very experienced you probably wouldn't know that the laser only put out 60-70% of what they claim. Anyway, once I called them on it, they coughed up a pretty substantial refund, and I got to keep the laser. I think $300 for a 550mW peak 532nm laser isn't a bad deal, even considering the fact it drops off by 50% once it gets warm. I e-mailed them and asked how much it would cost to get one that they would gurantee would put out the 700mW average that they claim. I told them I was willing to pay more than the first one for such a laser. They never got back to me.... :-?