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- Feb 17, 2016
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Re: Unhappy with Sci-Fi Lasers - Being Resolved
Okay, you've convinced me!
I've made a claim, if Joker doesn't send me my money back by Wednesday, I'm turning the claim into a dispute.
Unless you recommend doing that immediately as well? The option is available, I don't need to wait two weeks before I can escalate the claim.
You are absolutely crazy not to have done so already.
Opening a dispute makes it hard for the seller to withdraw funds from their paypal account.
If you wait this long though, the seller can easily withdraw the funds to their bank account and move funds from that account to another. Once that's done, you're out of luck UNLESS the seller still has some funds left in the account.
So please, protect yourself. Open the dispute now.
It won't do anything for two weeks anyway. After that you can escalate to a claim. Even after you escalate to a claim the seller will usually claim to have send a package, and given that in this case the seller has to qualms whatsoever about sending fake tracking numbers, it will take another 1-2 weeks for you to get a refund. That is assuming there are still enough funds in the paypal account, and/or funds in the account linker to sellers account.
Also whatever you do, do not close the dispute, do not forget to escalate it to a claim, and do not under any circumstances cancel either, claim or dispute, until you have your order.
This goes for ALL online orders. It's business. Not personal. A responsible business owner will have zero issues with this approach.
Edit: Same goes for your Lazerer order. Worst case you get your money back. With the amount of time a Paypal dispute takes, it's enough time to have the laser shipped, and delivered even if it hasn't been sent yet.
Okay, you've convinced me!
I've made a claim, if Joker doesn't send me my money back by Wednesday, I'm turning the claim into a dispute.
Unless you recommend doing that immediately as well? The option is available, I don't need to wait two weeks before I can escalate the claim.