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Sanwu Lasers - Offical thread

Podo

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10/2 Store update:

China government restricts the migration of the population to ensure absolute control of the spread of the coronavirus that includes large groups of factory workers coming back from chinese new year. Most manufacturer/commercial activities have been shut down in major cities and we are one of companies being suspended. In top of that, workers coming back from other provinces(states) must self-monitoring & quarantine for 14 days before returning to their work location. The soonest time we can resume back to working has been prolonged to 24 Feb(14 days after 2/10) if things are going under control.

Shipping may resumes on 17/2(for orders made before chinese new year 17/1).
 



paul1598419

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I read today that the Chinese government is now allowing physicians from the WHO in to help with this after refusing them admittance. Hope they can be of some help.
 

Airtech

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Podo,
Any word about shipping from Sanwu. I received an email from Francis a couple weeks ago saying that my order would ship March 1st. I haven't received a shipping notice and not been able to get a response to my emails. I placed the order on January 26th.
Any help would be appreciated!
Thanks!
 

Snecho

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Oct 2, 2019
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Podo,
Any word about shipping from Sanwu. I received an email from Francis a couple weeks ago saying that my order would ship March 1st. I haven't received a shipping notice and not been able to get a response to my emails. I placed the order on January 26th.
Any help would be appreciated!
Thanks!
Podo and Francis are the same person :)
 

Airtech

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I received an email from Sanwu confirming my order has shipped with a tracking #.
Thank you Podo!
 

Podo

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Messages
688
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3/14 update:

First class shipping to US, Italy, UK, Spain, Switzerland and Poland may see delays as flights from/to China has been dramatically decreased & cancelled due to entry ban

Parcels dispatched on late February & March are expecting to be on hold/ not released until they are given the all clear from the respective country.

DHL/Fedex shipment is not affected at this moment.
 

Airtech

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Jan 4, 2020
Messages
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Podo,
Why are they holding up shipments from Sanwu and allowing shipments from other Chinese companies? I ordered a laser from Zeus in Hong Kong last week and it's scheduled for delivery tomorrow. I ordered lenses from a Chinese company 2 weeks ago and they were delivered 10 days later. I placed my order with Sanwu on Jan 26th. Tracking shows it was shipped on March 5th and processed through Shanghai on March 6th. There is no other tracking info since then. Can you check on this for me?

Thanks,
 

Podo

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Nov 7, 2013
Messages
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Podo,
Why are they holding up shipments from Sanwu and allowing shipments from other Chinese companies? I ordered a laser from Zeus in Hong Kong last week and it's scheduled for delivery tomorrow. I ordered lenses from a Chinese company 2 weeks ago and they were delivered 10 days later. I placed my order with Sanwu on Jan 26th. Tracking shows it was shipped on March 5th and processed through Shanghai on March 6th. There is no other tracking info since then. Can you check on this for me?

Thanks,
Hello Don, we have sent a response to you via email.
 

Dreamkeeper

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Dec 4, 2019
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Thread has been sticked, thanks for all the support, everyone:beer:
Best laser company I've found so far, really smashing it with the good reputation.
Even during this virus nightmare Sanwu have never let me down, a couple of beam expanders were accidentally missed from an order and, i was assured they would sort it. And did exactly as promised. Thanks Podo. Superb service mate.
 

johnxtr

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Mar 16, 2020
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Podo,
Why are they holding up shipments from Sanwu and allowing shipments from other Chinese companies? I ordered a laser from Zeus in Hong Kong last week and it's scheduled for delivery tomorrow.
Zeus lasers dispatches the packages with DHL express to U.S. for this reason you got it so fast , also got my laser from them in less than week. Btw from Sanwu what shipping method you had chose?
 




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