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FrozenGate by Avery

Review - Lasersman FireDragon III 300mW

lol, are you sure laserman didnt screw up your orders?
that would explain alotttt
100% overspec?!?!

congrats btw on getting this super laser! :)
:beer:
 





The module number is different to the one used in the 500mW model. Also the characteristics really do match those of all the other 300mW rated firedragons people have got. I do believe I got what I ordered. The 500mW model has a lot of dodgey units out there... and this is just perfect.

Either way I paid for a 300mW model and I received this unit, so that's all I can say. There is no serial number on the laser, so Lasersman can not confirm either way or the other.
 
The module number is different to the one used in the 500mW model. Also the characteristics really do match those of all the other 300mW rated firedragons people have got. I do believe I got what I ordered. The 500mW model has a lot of dodgey units out there... and this is just perfect.

Either way I paid for a 300mW model and I received this unit, so that's all I can say. There is no serial number on the laser, so Lasersman can not confirm either way or the other.

You got the correct laser trust me. It performs exactly like the different style 450mW one that i bought.

This is the way they perform. No matter you buy the 300mW,400mW,500mW etc.

THe 500mW ones are the same but just more stable around the 500mW mark. Thats the difference.

People dont understand that not all will be over spec and when they see that there laser is Slightly under the rated power some think they got a bad laser. I would take a stable laser at 500mW then a laser that peaks for 1 minute to 600mW then jumps around like crazy.

Plus ~50mW off at 500mW is still well within spec.!
 
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My point exactly. I tried to explain that to people in the other thread, but they are too angry to listen to reason. So I just gave up. In my opinion, Lasersman did a great job for me and I would buy from them again.
 
My point exactly. I tried to explain that to people in the other thread, but they are too angry to listen to reason. So I just gave up. In my opinion, Lasersman did a great job for me and I would buy from them again.

Exactly way i dint comment on it.:whistle:

I agree, Iam happy with my laser from Lasersman.

Good Batteries make a huge difference too. Thank you for pointing that out.! I have notice this aswell.

My laser peaks at near 600mW but is stable ~450-500mW at 5 minutes on.

I would buy from lasersman again.:beer:
 
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Nice review!

Btw Adrian, you can bend the contact on a US plug to fit in a aussie power jack. The wall is AC so it wont matter which way its plugged in :)
 
Hi good news!
Kath told me there is a GB of this laser in her facebook and here it is: Lasersman - Wall | Facebook, there is a coupon and I am ready to get one even lacking money.:cryyy: Do Hope mine will be over spec.:) My 200mw will be arrived these days! Can't wait!

Don't waste tour time or money with Laserman, they sell crap and are a bunch of dishonest liars...the latest GB went awry and several of the lasers sent out were total garbage...many did not meet their gaurunteed power and some had other issues like cross threaded end caps, non TEM00 operation, and loose internal wiring. You are taking a huge gamble with this seller and if you are unfortunate enough to get a messed up laser they will not honor their policies. You will end up having to pay all the return shipping and there is no guarantee they wil refund your money. Several of us had to file fraud complaints with our credit card companies.

Also, ask yourself why they don't except PayPal...they claim PayPal won't allow them to use their service because "lasers are dangerous", this is an outright lie...many other laser sellers use paypal and I inquired with PayPal about this and they said they would have no problems if I used their services to operate a laser store...the truth...PayPal is way too strict with crappy sellers who don't follow their return and guarantee policies...Laserman won't use PayPal because they would end up getting charged back to often. They are a bunch of liars...are you really going to take the risk when there are other sellers out there with a good reputation. You will get what you pay for, there's no free lunch. Also, remember Laserman is just AKA Dino Direct...same bunch of liars.

Save up your money and buy from a reputable seller like O-like. They have some really nice greens that really do meet advertised specs. They also follow their policy. I had problems with a lost in shipping laser and after a quick review of their tracking system they promptly refunded my money.

Please learn from a few of our mistakes...I am potentially out $340 for a Gaurunteed 500mw laser that won't peak over 380mw and settles around 320mw. The end cap was cross threaded and the button is loose and the contact doesn't work properly...the laser flickers and the button must be continually pressed to keep it from flickering. It also does not operate in TEM00. I am not the only one, there are others who got screwed on this last GB...just check the thread on the Firedragon GB...

Sorry Kath but I warned you I would be everywhere you were...warning the unsuspecting innocent not to buy from those you represent...
 
My point exactly. I tried to explain that to people in the other thread, but they are too angry to listen to reason. So I just gave up. In my opinion, Lasersman did a great job for me and I would buy from them again.

You may be correct about some of the lasers sold but what about the ones who had problems besides not meeting the expected output. They guarantee the power output to be at least what is advertised AND they claim you will always get more than what you buy, just check their policies statements. So yes, some of us are very angry, not because we thought we would get 700mw for a 500mw laser...it's because we didn't get what was promised and they failed to act reputably and in accordance with their policies.

Why would you want to take the risk when others are being screwed? You could be next...

Why take the risk when you can buy the same power for essentially the same prices from reputable companies?

We are not a bunch of crybabies complaining because out lasers didn't come in over spec, we have legitimate complaints about the products we received and how the company has handled these legitimate complaints.

I believe you are doing a real disservice to the community in your statement, it makes it seem like we are the ones in the wrong when we are not.

When a real disservice has been done by a seller it is our responsibility to warn others about it and band together to let the sellers know we can't be treated like this without some sort of adverse repercussions.

If we let them get away with it then they will continue to screw others...

You may be happy with what you got and I am glad for you but please don't misrepresent what happened in the last group buy, some of us really got the shaft and, it should only take one person getting the shaft from a seller before the rest of us band together and tell them we won't accept that type of service and business practice.

I would take only one legitimate complaint about a company that wasn't handled properly for me to never use that company no matter what type of savings I might think I am getting...at least until that company made the situation right again.

So, when you decide to buy from these people when they have screwed others and refuse to act in accordance with their policies you just add insult to injury to your fellow forum members who got screwed...especially when you can go elsewhere and get a better product for a similar price.

I paid $340 for a "500mw" laser that peaks at 380mw and generally runs at 320mw, it has poor internal wiring and a loose switch that malfunctions, the end cap was cross threaded, and it jumps modes. Those are the facts. To date they have thrown every roadblock known to avoid living up to their responsibility. After a week of continuous emails they still have not provided me with an RMA number for return, they have not agreed to refund my shipping costs if when they receive the laser it is as I claim it is, and they haven't provided a return shipping address.
 
I can feel your anger, Jmillerdoc, and I am sorry for this. Frankly, I did try to help out the issue, and our after-sale are performing our responsibility according to the Policy. If there is any dispute about the policy, I suggested you to have further communication with our after-sale dept. Laserman has been serving laser fanatics with good reputation more than 15 years, and we will continue the service as always. As your issue, If there still anything I can help, I would like to it.
A greeting to you all, Christmas is coming, hope you all would enjoy a happy holiday.
 
A peaceful way...it's not like I am about to storm their factory with a gun....

A peaceful way is exactly what I am doing, warning you not to do business with this sorry excuse for a company.

I hope your laser arrives in perfect working order because if it doesn't you will wish you had gone elsewhere...

It is possible to be very angry and be at peace...trust me on this one, I am at peace.

My credit card company has already issued a full refund and charged them back. Fortunately I bought it on my corporate card and I do thousands of dollars worth of transactions with them each month...it's the other guys who don't have as good a relationship with their credit card companies I am fighting for now...

When you buy from this company knowing they have screwed others...not just upset them but really did them a real injustice...you do as I said, add insult to injury.

Fortunately there are several others in the group buy who have already cancelled their orders...you still have time to do the same and I hope you will.
 
As I have said Kath, you have been very helpful but your company has not lived up to it's reputation...I personally don't have an issue with you, just Laserman and Dino Direct.

Their reputation has already failed them as evidenced by the others who have started to cancel their orders due to how things have been handled with myself and others. Too bad they don't make the right decisions and live up to their so called reputation. I am certain they will lose more business due to this than the small amount it would cost them to make things right.

All it will take is a few more people to read what we've been saying and then for them to be treated the same way we have been treated...then it's really downhill from there...can you imagine how many people will be complaining then?

As far as dealing with your after sales service dept...that has been a nightmare. I don't think they understand English. Do you realize they still, after dozens of requests, still have not given me a return address?

It really doesn't matter now...as I have said, my credit card company has issued me a full refund and charged your company back....now, unless they do what I've asked all along which is to arrange for return shipping they will never get their laser back. I don't think they understand it however...

So, I have my money and your laser and I can assure you I will not be spending my money to return it.

Some may ask why I am still carrying on about this if I have my refund...it's because I believe it's the right thing to do, especially for those who are not as fortunate as I am to have such a great working relationship with their credit card companies.
 
i thought CC claims were "automatic win"?
so if i have "bad" (what does that mean?) relationship with my bank and im in the same boat as you, i might get "Denied" the refund??
 
i thought CC claims were "automatic win"?
so if i have "bad" (what does that mean?) relationship with my bank and im in the same boat as you, i might get "Denied" the refund??

I am not saying you have a bad relationship with your CC company...what I am saying is the others don't have it as good as I do, they were required to pay shipping to return the laser before the CC company would do anything more...once Laserman received the laser back, if at that point they did not refund them or send a new laser then the CC company would step in and arbitrate the claim.

My company did not require this, only for me to show they were not following policy which stated a full refund...my CC company took that to mean any and all incurred expenses including return shipping.

Again, just to prove a point...I finally received a return shipping address and instructions for the process...they require I write on the customs decoration form the value of $10.....basically they have asked that I lie on the customs form....this I will not do....the value is $341...not $10...

Besides, until they arrange for return shipping at their expense I won't be filing out any declaration forms.
 
Thank you for purchasing our website.
We would like to exchange a new one for you or refund, but you need pay for the shipping to return the original package. Here is the returning shipping address:
CUIKAI
RM B-1, FL 5, BLOCK 4, SEG SCIENCE AND TECHNOLOGY Park
HUAQIANG NORTH ROAD, FUTIAN DISTRICT
SHENZHENGUANGDONG
CHINA
POST CODE: 518031
When you send it back,
1) Please write down the receiver's name Cui Kai.
2) Please write down 10 dollars while filling total price on the cover of the package.
3) Please return it by the regular post service of usps with tracking number. ( Please return it by the cheapest shipping way with the tracking number.)
4) Please inform us the tracking number of the returning package after you shipping it back to us.
If you are willing to return it, please let us know. After we get the returning package, we will solve the problem for you.
Please feel free to contact us should you have any further question.

It took about a week and twenty requests for this information to finally be given!
 
You may be correct about some of the lasers sold but what about the ones who had problems besides not meeting the expected output. They guarantee the power output to be at least what is advertised AND they claim you will always get more than what you buy, just check their policies statements. So yes, some of us are very angry, not because we thought we would get 700mw for a 500mw laser...it's because we didn't get what was promised and they failed to act reputably and in accordance with their policies.

Why would you want to take the risk when others are being screwed? You could be next...

Why take the risk when you can buy the same power for essentially the same prices from reputable companies?

We are not a bunch of crybabies complaining because out lasers didn't come in over spec, we have legitimate complaints about the products we received and how the company has handled these legitimate complaints.

I believe you are doing a real disservice to the community in your statement, it makes it seem like we are the ones in the wrong when we are not.

When a real disservice has been done by a seller it is our responsibility to warn others about it and band together to let the sellers know we can't be treated like this without some sort of adverse repercussions.

If we let them get away with it then they will continue to screw others...

You may be happy with what you got and I am glad for you but please don't misrepresent what happened in the last group buy, some of us really got the shaft and, it should only take one person getting the shaft from a seller before the rest of us band together and tell them we won't accept that type of service and business practice.

I would take only one legitimate complaint about a company that wasn't handled properly for me to never use that company no matter what type of savings I might think I am getting...at least until that company made the situation right again.

So, when you decide to buy from these people when they have screwed others and refuse to act in accordance with their policies you just add insult to injury to your fellow forum members who got screwed...especially when you can go elsewhere and get a better product for a similar price.

I paid $340 for a "500mw" laser that peaks at 380mw and generally runs at 320mw, it has poor internal wiring and a loose switch that malfunctions, the end cap was cross threaded, and it jumps modes. Those are the facts. To date they have thrown every roadblock known to avoid living up to their responsibility. After a week of continuous emails they still have not provided me with an RMA number for return, they have not agreed to refund my shipping costs if when they receive the laser it is as I claim it is, and they haven't provided a return shipping address.

Bro, chill out. First of all if you were so concerned about the forum and the companies reputation, why haven't you started a thread about it?

Secondly, how is it an insult to you, if I want to spend MY money, with a company I have had NO problems with?

What you should be doing is opening a thread giving all your observed information about the company and YOUR experiences with them... just like I did in this thread. THEN come here and link your thread to mine.

The bottom line is, with the 300mW range has shown perfect customer service as well as a great product with no observed faults. BUT if you were thinking of purchasing the 500mW model you should take warning from other members that have purchased this model. They are not up to spec and the company will not issue refunds etc...

-Adrian
 
I will be starting a thread soon but in the meantime I will be warning people wherever they may be considering Laserman products.

I think my explanation of adding insult to injury is sufficient. I realize we are not all one big happy family here at LPF but I have read in many places that the forum "looks out for it's members"....anyway, my hopes would be where forum members know a company is failing in it's service to the forum members others would stand up to said company and not support them. After all it was a group buy by the forum members, for the forum
members.
 


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