csshih, I just received my new Radiant X4 LPM today and I've got to say WHAT A DISAPPOINTMENT! I immediately down loaded the firmware from the website and tried to log on with the meter's program. My Norton security that I have on my computer stopped it and informed me it contained malware. So, I tried measuring several of my know laser's power and found that the meter was also not calibrated. I have several lasers some of which were measured before I purchased them and I also measured them with my LaserBee II 3.2 watt LPM. The Radiant was 88% less than all of my measured lasers. So, I got in touch with Symantec who holds patents on the Norton security system and had a tech log on to my computer. He helped me log on with my new Radiant and confirmed that the program had malware installed called Trojan.Gen.2. SO, I have emailed illumination Supply to see if I can gat these problems rectified. Will probably have to wait until Monday to hear back from them. All I can say at this point is LPF members BEWARE! If this one is so bad there must be others and buyer beware. Will let you know how this plays out.
Paul