I recently ordered my first ever laser from Lazerer on 1/8/2015 but I'm afraid that I might be getting scammed and need help understanding what to do. When I first looked on reddit and different sites on google, the reviews of lazerer.com and the $50 lazer I purchased, appeared to be reliable. Since I was excited and eager to get my hands on a laser as fast as possible, I went ahead and bought one without much further research, which I now know was a big mistake. I'll explain what has happened since I bought the laser.
After buying it, I payed with paypal and then waiting for them to process my order. Two days after, on 1/10/2015, they updated my order to processing and left a message that said the standard processing time was 7 business days before they would then update my order to shipping. Nothing out of the normal happened at this point, and I still felt confident about my order from Lazerer.
Over a week of waiting later, on 1/19/2015, my order had been processing for over 9 days so I started to get worried and sent an email asking for an update on my order. The next day, 1/20/2015, Max from Lazerer responded and sent me the following update on my order:
"Unit ready, awaiting for shipment
Due to the new precaution taken by Hong Kong Post. To prevent the delay / loss of your order so far we cannot ship the li-ion battery.
we are so sorry for the inconvenience"
When I saw this update I began to get much more worried about whether or not Lazerer was trying to decieve me because I hadn't heard anything about this new precaution but I decided to just wait a few more days to see if my order would still be updated to shipping after they worked out this apparent issue.
Four days later, now today 1/23/2015, it has been over two weeks since I first placed my order and a week since my order was suppose to be shipped. I'm no longer confident with lazerer. I recently looked into this forum and found this thread as well as other threads complaining about how their quality of service has gone down hill recently. I wish I had seen these threads and reviews before I made my order and now realize this might be a scam.
I'm starting to think that Max is also trying to deceive me similar to Freak4Life. I sent an email today requesting an update on when they expect to ship my order and how this new Hong Kong precaution will effect it. I expect to see a response from him tomorrow because he has responded to all of my emails so far, but this new information about lazerer that I've now seen, has me scared that he won't respond anymore and this is just a big scam.
Has this situation happened to anyone else that has ordered from Lazerer?
If Max responds and tells me that it will take more time should I continue waiting or try to get my money back as fast as possible?
If he doesn't respond at all, what should I do moving forward?
As of now I would suggest avoiding lazerer and appreciate any help with my situation. Thanks for reading.
After buying it, I payed with paypal and then waiting for them to process my order. Two days after, on 1/10/2015, they updated my order to processing and left a message that said the standard processing time was 7 business days before they would then update my order to shipping. Nothing out of the normal happened at this point, and I still felt confident about my order from Lazerer.
Over a week of waiting later, on 1/19/2015, my order had been processing for over 9 days so I started to get worried and sent an email asking for an update on my order. The next day, 1/20/2015, Max from Lazerer responded and sent me the following update on my order:
"Unit ready, awaiting for shipment
Due to the new precaution taken by Hong Kong Post. To prevent the delay / loss of your order so far we cannot ship the li-ion battery.
we are so sorry for the inconvenience"
When I saw this update I began to get much more worried about whether or not Lazerer was trying to decieve me because I hadn't heard anything about this new precaution but I decided to just wait a few more days to see if my order would still be updated to shipping after they worked out this apparent issue.
Four days later, now today 1/23/2015, it has been over two weeks since I first placed my order and a week since my order was suppose to be shipped. I'm no longer confident with lazerer. I recently looked into this forum and found this thread as well as other threads complaining about how their quality of service has gone down hill recently. I wish I had seen these threads and reviews before I made my order and now realize this might be a scam.
I'm starting to think that Max is also trying to deceive me similar to Freak4Life. I sent an email today requesting an update on when they expect to ship my order and how this new Hong Kong precaution will effect it. I expect to see a response from him tomorrow because he has responded to all of my emails so far, but this new information about lazerer that I've now seen, has me scared that he won't respond anymore and this is just a big scam.
Has this situation happened to anyone else that has ordered from Lazerer?
If Max responds and tells me that it will take more time should I continue waiting or try to get my money back as fast as possible?
If he doesn't respond at all, what should I do moving forward?
As of now I would suggest avoiding lazerer and appreciate any help with my situation. Thanks for reading.
