Glad to hear you got your money back and best of luck with your next purchase. I am going to buy something from LaserBTB soon so glad they followed through.
RIP lost laser. Wonder what the heck happened to it. They say it made it to your city and then gone? Weird. Maybe fell out of the van and got crushed by a semi. Either that or someone in DHL got a freebie.
The chain of custody was broken in Atlanta sorting facility. Someone probably saw the name Laserbtb and thought it might be something interesting.....or it's lying in a dusty corner of a warehouse waiting to be discovered I've decided if it ever shows up....I will have Laserbtb invoice me for the money.....good karma and all!!!!
Even though this was a bad experience, it does reinforce the perception that Kevin and Laserbtb are a good and honest company!
Gladd all worked out man! :beer: And yes there is allways a moment that a company can screw up. And if that happens one time it can happen. But if it happens repeatingly it is going bad. The moment that happens to laserbtb i will notify kevin about it. And if he does not recover i will end my communication with him.
But i know kevin for multiple years now. I think his company is good! And for the people that want to know. He does not work alone. And also offcourse kevin is not his real name i know his real name but i am not sure is he wants it to be public, so i will not post it here.
Greetings to all! (Be sure to use the laserbtb coupon)
I decided to give Jet Lasers a try after my rocky experience at Laserbtb. What a difference!!! It is hard to describe the level of "excellent" customer service I received at Jet Lasers. Most, if not all, of my emails were responded to immediately....some as quick as 15 minutes! Being a little paranoid from my earlier experience, I bombarded Gray with questions....never once did he give me the impression that I was bugging him....he was curtious and informative.
I ordered a Equality 532-500mw laser on 24 April. I received it on 29 April (Georgia, USA).
The customer service at JL exceeds Amazon!!!
Oh.....the laser kicks but. Was hitting the clouds during the day!!!!!t
Thanks Jet lasers
JetLasers is always good experience---better customer service and appreciation doesn't exist.
You get high quality professional level products, best customer service, and business done honestly with integrity. They want only happy satisfied customers. They love what they do at JetLasers and it shows. JetLasers is not just another dollar grab type Chinese company.