- Joined
- Oct 4, 2017
- Messages
- 14
- Points
- 1
Hi all I'm looking for a little advice.
I brought a laser from swansu lasers and in extremely happy with the service and product although recently my laser went faulty. After having emailed swansu we arranged for my return of the "heatsink" and I shipped back to him. Tracking shows it's left the UK and arrived at destination but I have had no response from swansu and they are no longer replying to emails?
I also tried calling the number but unfortunatly they don't seem to speak very good English at the other end and I am unable to make convacation with them.
Any have any advice on this one as I'm a little worried but only ever heard possitive remarks about swansu.
Thanks in advance
Ashley.
I brought a laser from swansu lasers and in extremely happy with the service and product although recently my laser went faulty. After having emailed swansu we arranged for my return of the "heatsink" and I shipped back to him. Tracking shows it's left the UK and arrived at destination but I have had no response from swansu and they are no longer replying to emails?
I also tried calling the number but unfortunatly they don't seem to speak very good English at the other end and I am unable to make convacation with them.
Any have any advice on this one as I'm a little worried but only ever heard possitive remarks about swansu.
Thanks in advance
Ashley.