Faona asks WHY I claim that Rayfoss lied to me...
Well, let me think about that for a moment.. Well, Because she lied. Pretty easy huh? ...about the power output of the laser and about installing an IR filter. I get 130mW stable, she claims 210. I can understand a difference of less than 5mW between meters, but not an 80mW difference. She says that an IR filter was installed, and there was none. She claims that a battery and charger were shipped with the laser (or atleast a battery, as she says) and there was none. Pretty simple IMO.
As for why I post it here rather than keeping it between myself and Rayfoss... It is a public service for the community of laser enthusiasts. A warning to others who may be interested in portable laser products. All in hopes of helping other enthusiasts have a more enjoyable, trouble free lasering experience.
Personally, I do not want to take any risks here in dealing with Rayfoss further. I am going to simply post it for sale with an honest description, cut my losses and move on.
"Mik,
Please udnerstand:-
We would refund customer in first 3 days after you receiving the item and return it in its initial status.
We would exchange a new item or repair the laser for you after our engineer inspection to assure the laser has not been abused in the first 3 month after you buying.
Both options Rayfoss will bear single shipping fee. As all of our items have been tested well before shipping to customers.
And we noticed you have concluded Rayfoss has lied you...why not contact us on the problem you met for a solution before you set such kind hurting and rootless conclusion? Are you our competitor? We really can not understand your dealing method...
www.rayfoss.com
Faona"
My reply:
Faona,
I don't have much faith in Rayfoss at this point, and I don't want to risk sending my underspec laser back to you before you provide me with any form of compensation. I feel that for me, it is a safer and more efficient option to sell the underspec laser on the LPF marketplace and cut my losses right now.
Thank you for your reply.