Resolved. Radiant Electronics= Good support

[LaserDud3]

I never recieved my goggles.


I ordered goggles on July 7 and now its July 21. Never showed up.

 

[Fenzir]

Re: Radiant Electronics Never came through

Contact them?

 

[LaZeRz]

Re: Radiant Electronics Never came through

Patience my friend.

They might have been lost in the mail.

 

[mfo]

Re: Radiant Electronics Never came through

I never recieved my goggles.


I ordered goggles on July 7 and now its July 21. Never showed up.

Instead of just complaining about it here to us, perhaps you should tell us what steps you took to resolve the issue.

 

[MarioMaster]

Re: Radiant Electronics Never came through

Since you already filed a PayPal dispute, I've just sent you a full refund.

I'm staying at a hotel in Delaware for work this week so I don't have access to check my records anyway.

 

[mfo]

Re: Radiant Electronics Never came through

Since you already filed a PayPal dispute, I've just sent you a full refund.

I'm staying at a hotel in Delaware for work this week so I don't have access to check my records anyway.

I'm curious though. Did you get a tracking # for it? What results do the tracking # yield? Please let us know when you return home and again have access to your records. I'm curious if this was a mistake on behalf of the USPS or if the OP is someone we need to look out for.

 

[LaserDud3]

Re: Radiant Electronics Never came through

Radiant refunded. Thanks

I have bought a laser and shades from another company an have received them. 2 weeks is alot for goggles. I didnt get a tracking number

 

[Jacob32123]

Re: Radiant Electronics Never came through

Radiant refunded. Thanks

I have bought a laser and shades from another company an have received them. 2 weeks is alot for goggles. I didnt get a tracking number

Why is the title now "nothing"? Seems fishy.

 

[LaserDud3]

Re: Radiant Electronics Never came through

Why is the title now "nothing"? Seems fishy.

I have recieved my refund and dont want to damage the sellers rep.

 

[Fenzir]

Re: Radiant Electronics Never came through

Why is the title now "nothing"? Seems fishy.

I think "resolved" would have been better wording. But from the contents of the thread, it looks like all checked out.

 

[jakeGT]

Did you even send them a message? Did you contact them whatsoever... Those are usually good steps to take before creating a thread....

 

[InfinitusEquitas]

I never recieved my goggles.


I ordered goggles on July 7 and now its July 21. Never showed up.

Seriously?!?! Less than two weeks pass and you filed a dispute?

Most of the sellers on here are purely hobbyists, and sometimes stuff does come up in their lives. Two weeks is not a long time, especially when you compare to ordering unknown junk from china.

Don't get me wrong, if you don't hear from a seller for a while, by all means file a dispute, but for the future, you have 45 days from the time of payment to make a claim via paypal, and try contacting the seller first.

Glad it worked out, but well, patience... is a must in this hobby.

 

[LaserDud3]

If I recieve the goggles I will resend payment!

 

[snoutke]

If I recieve the goggles I will resend payment!

If such thing happens, wouldn't it mean that you had to be more patient at first?

I'm pretty sure that the goggls will show up eventually... And if so, you just caused a redundant hassle.

 

[Helios]

2 weeks is enough to warrant a questioning email at most. Its not like the MarioMaster setup the website and the whole LPM sales as an elaborate plan in order to steal your $20. Obviously there was a mistake or a shipping problem. Either way a paypal dispute and a dispute thread is way more than what was needed.

 

[hakzaw1]

This is alex.....

Join Date: Jul 2007
Location: Williamsport, PA
Posts: 3,162
Rep Power: 143


this is you...


Join Date: Mar 2011
Location: NYC, America
Posts: 109
Rep Power: 1


need i say more??

stuff happens

guys go to college & try to run a biz & also have a life-- try to keep all that in mind, Grasshopper.


hak