Hello Mary,
I bought the same 200mw laserpen from the same company, I had it for one week and then it started to malfunction, I sent email after email and telephoned them but they have become all shy. as you know you cant leave a message on there phone because they have disabled voicemail. I should of known better as I do have a 500mw green laser with a 2watt diode and IR filter and key activation, it cost me £400 and it is top range. I took a gamble with this company as I do know that a 200mw laser pointer with a true 1 watt laser would cost a lot more. they have cut back on safety features with this pen that is why it is so cheap. I also know that they work from home and don't have enough experience regarding Lasers. I can assume they are trying to make a quick buck before there bubble bursts! Go to google earth, type in there address and you can see the shabby house that they are selling from. mary, truthly if you want a good laserpen you will have to pay a lot more! take care.