Re: Apparently th Sci-Fi Lasers 501B doesn't have polarity protection
Hi Alex,
This is Jack with Optotronics.
I don't recall any conversation with you about a failed laser due to reverse polarity.
In fact no one has ever called trying to get a warranty replacement after telling us that they put the batteries in backwards...However we would give a discount on a replacement for such abuse and with a 4 time customer especially.
I've searched my records and since the 175mw is pretty rare there have been less than 75 of them sold, only one was to the state of PA.
Please give me your order number or real name the laser was purchased under or I call BS to your claims. (if you do show me your order number/real name and you are a 4 time customer who bought a 175mw and contacted us about, the I will publicly apologize for calling BS on your claims about Optotronics.
I think you've gotten us mixed up with a different company as any of our customers know, we keep on top of things and strive to treat all of our customers as we would want to be treated ourselves. Many times I've had customers who had broken their expensive laser out of warranty and have offered to sell a replacement at a discount if the failed unit is returned...especially with repeat customers.
I'm not sure how you were able to buy 4 pointers from us for about $250 as the 175mw is just over $200 with shipping and even our 5mw are $30.
We also show in the instructions the correct way the batteries are to be inserted.
On that note I have had a few customers over the years get their laser and call telling me it's DOA, only to find that even though the polarity is shown in the instructions, they put them in wrong and in every case this has happened, when they put them in correctly the laser began to work normally. I can't say they are 100% safe if reverse polarity as anything could happen so don't try it, but in most cases if caught quickly no damage is done.
One thing to remember is always make sure the negative side of the cell is the one making contact with the spring. As far as I know this goes for all electronics that use batteries.
your not the only one. actually most company and custom lasers dont have reverse polarity protection.
i have killed a bunch of lasers over the last year by putting the battery in backwards.
300mw spartan(thankyfully they replaced it for only the shipping cost)
tmack 501b 520nm. had to pay $130 to fix that
optotroics 175mw pen (they refused to replace it not even a small discount) Iv bought 4 pens from them and all died or broke in different ways. im still pissed about that.
about a $250 dollar loss.
i also just crushed my diode on my new tmack 1w 405nm by tightening the lens to much- $90 to fix it
Im extremely careful now which way i put the battery. half my lasers go one way and the other half the other way.
its a tough hobby. these lasers are so fragile and there so easy to break even in ways not thought possible