Dunn, thanks for chiming in... It frequently is the simple stuff that gets overlooked - not in this case, but oftentimes it is...
I emailed IQS with a slightly less detailed description of the situation, and they replied very quickly (IQS = Info Quickly Sent ?) with the best answer one could expect...
"send it back and we will replace it"
I had an issue with the last purchase from them - 100 superbeast laser - the retaining ring was loose and the laser modulse slid past the point of button contact, and wasn;t working. they were quick to respond and offer to replace, but before that I figured I'd look a little deeper with their approval - aka not voiding any warranty...
accountability. that's all I need.
I emailed IQS with a slightly less detailed description of the situation, and they replied very quickly (IQS = Info Quickly Sent ?) with the best answer one could expect...
"send it back and we will replace it"
I had an issue with the last purchase from them - 100 superbeast laser - the retaining ring was loose and the laser modulse slid past the point of button contact, and wasn;t working. they were quick to respond and offer to replace, but before that I figured I'd look a little deeper with their approval - aka not voiding any warranty...
accountability. that's all I need.