- Joined
- May 29, 2009
- Messages
- 140
- Points
- 0
1. Yep, we aren't children, nothing to worry about there.
2. I have explained this many times. Drop shippers tend to not be related to the company they drop ship with. Susie is a large part of this company, this is another distribution channel for O-Like products. Essentially, I am in charge of the Customer Service part of BeamCheap, but I also make edits to the site etc.
3. We are essentially O-Like, with two extra foreign staff. Warranties are sent to O-Like/BeamCheap.
4. If the laser is confiscated, too bad. We have nowhere near the profit margins to provide any sort of support in this issue. We are happy to send batteries separately, but apart from that, there is nothing more we can do.
5. I am not impressed. I will be confronting Susie about this. Thank you.
2. I have explained this many times. Drop shippers tend to not be related to the company they drop ship with. Susie is a large part of this company, this is another distribution channel for O-Like products. Essentially, I am in charge of the Customer Service part of BeamCheap, but I also make edits to the site etc.
3. We are essentially O-Like, with two extra foreign staff. Warranties are sent to O-Like/BeamCheap.
4. If the laser is confiscated, too bad. We have nowhere near the profit margins to provide any sort of support in this issue. We are happy to send batteries separately, but apart from that, there is nothing more we can do.
5. I am not impressed. I will be confronting Susie about this. Thank you.