3ElevenBrodel
Member
- Joined
- Jul 5, 2020
- Messages
- 16
- Points
- 13
So, I'm a newb to this group. I joined back in July and found Le Thanh Tung via this message board and decided to give him a shot and purchase a working laser from him. I wanted to build my own, but being rather low on knowledge of laser components, I thought I'd buy one first, and see how that went before building.
I purchased a laser from him.
When I received the laser, I was unable to get it to operate. The laser was not functional. Batteries were installed via Tung's diagram as to ensure proper polarity. I'm not sure if the issue occurred during shipping or if the item was never operational.
So I contacted Tung. After emailing back and forth a bit with him, he offered a fix - he believed there was a short somewhere and showed me how to attempt to fix this issue - "Screw turn out 1/2 round" on what appeared to be a spacer disk. So, I tried this. This fix was unable to satisfactorily fix the issue. I was able to get the laser to operate for a few seconds and then the laser completely stopped working. At this point, I was not willing to continue to work on the laser, given my experience with them.
I notified him that the laser was still inoperable.
His solution at this time was for me to mail it back to him, he'd repair it and mail it back to me.
At this time I told him that "spending $40 to ship it back to him and $40 to ship it back to me" wasn't the fix I'd prefer and that I wish I'd have received the working laser I thought I was purchasing.
At this time, he stopped replying to me.
So, I gave him a couple weeks to reply. Hearing nothing, I turned it over to PayPal.
PayPal told me to return the item and I did. However, the tracking information stops in Hanoi, Vietnam and does not show the package as being delivered. Tung has acknowledged several times via Facebook that he has received the laser and that he "cannot refund me because of the claim on Paypal."
I disagree with this - PayPal is waiting for his action.
He can refund me at anytime, but for some reason has chosen not to do so.
So, I'm out the cost of the laser, the cost of returning the laser and the laser itself.
I highly suggest discretion when dealing with this individual as of right now, he is a thief of my laser, my payment or both.
[Edit] I've been asked to edit this post a little bit to clarify a few things.
First, I have received a refund, but still stand by my opinion of this transaction as being negative and still urge caution when dealing with Le Thanh Tung (Thanhtung.)
This post has lead to some discussion about the Vietnamese vendors in this group.
From what I can tell, we have Le Thanh Tung (Thanhtung) and Trinh Hong Phuoc (trinh hong phuoc).
This thread is only related to my personal experience with Le Thanh Tung (thanhtung.)
I have never dealt with Trinh Hong Phuoc (trinh hong phuoc). [/end edit]
I purchased a laser from him.
When I received the laser, I was unable to get it to operate. The laser was not functional. Batteries were installed via Tung's diagram as to ensure proper polarity. I'm not sure if the issue occurred during shipping or if the item was never operational.
So I contacted Tung. After emailing back and forth a bit with him, he offered a fix - he believed there was a short somewhere and showed me how to attempt to fix this issue - "Screw turn out 1/2 round" on what appeared to be a spacer disk. So, I tried this. This fix was unable to satisfactorily fix the issue. I was able to get the laser to operate for a few seconds and then the laser completely stopped working. At this point, I was not willing to continue to work on the laser, given my experience with them.
I notified him that the laser was still inoperable.
His solution at this time was for me to mail it back to him, he'd repair it and mail it back to me.
At this time I told him that "spending $40 to ship it back to him and $40 to ship it back to me" wasn't the fix I'd prefer and that I wish I'd have received the working laser I thought I was purchasing.
At this time, he stopped replying to me.
So, I gave him a couple weeks to reply. Hearing nothing, I turned it over to PayPal.
PayPal told me to return the item and I did. However, the tracking information stops in Hanoi, Vietnam and does not show the package as being delivered. Tung has acknowledged several times via Facebook that he has received the laser and that he "cannot refund me because of the claim on Paypal."
I disagree with this - PayPal is waiting for his action.
He can refund me at anytime, but for some reason has chosen not to do so.
So, I'm out the cost of the laser, the cost of returning the laser and the laser itself.
I highly suggest discretion when dealing with this individual as of right now, he is a thief of my laser, my payment or both.
[Edit] I've been asked to edit this post a little bit to clarify a few things.
First, I have received a refund, but still stand by my opinion of this transaction as being negative and still urge caution when dealing with Le Thanh Tung (Thanhtung.)
This post has lead to some discussion about the Vietnamese vendors in this group.
From what I can tell, we have Le Thanh Tung (Thanhtung) and Trinh Hong Phuoc (trinh hong phuoc).
This thread is only related to my personal experience with Le Thanh Tung (thanhtung.)
I have never dealt with Trinh Hong Phuoc (trinh hong phuoc). [/end edit]
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