Razako
0
- Joined
- Mar 17, 2006
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Thanks for the answers.Justin said:Razako,
Sorry to hear about your troubles with the Vega. I tested this one myself before shipping, so I know it wasn't like this when we shipped it. It is possible that the lens plate on the collimator has come loose during shipping and the lens is now misaligned. It is possible to fix this on your own by removing the heat sink portion of the laser and threading the lens plate in until it is properly focused, or if you like you can get an RA and send it back to us so we can do the repair.
Either way, please contact me at work so we can correspond over email rather than the forum: jhosaki@laserglow.com
And, to everyone else: The price on yellow lasers and components has increased quite a bit recently,
and we didn't want to do this but it is unavoidable. CNI has had serious problems with the manufacturing process and as a result they have raised their prices significantly, so there's not much else we can do.
I'm good with small tools and electronics so I would probably be able to do the fix If I had some detailed instructions on the procedure. I'm assuming it would void the warranty on it if I attempt this?
I'll email this to you since you might not check back on this thread soon.
If anyone else has recommendations or suggestions feel free to help out.