danefex
0
- Joined
- Aug 30, 2010
- Messages
- 1,595
- Points
- 63
Greetings Folks. I just wanted to share a bit of information regarding Flaminpyro and myself, and a problem we recently resolved. The short story is, I had ordered a couple of flexdrives from him about a month ago and never received them. During the time past which they were supposed to arrive, I had asked Jeff if he had any tracking information regarding the package he sent seeing that it had probably gotten lost in the mail. He told me that I didn't purchase insurance with the order, but he'd check with his post office to see if they had any information on it. Not to my surprise, they didn't - and the package to date remains missing.
Needless to say I was upset, and asked Jeff for some help or anything that he could do to resolve this. In my head I was thinking it'd make sense to just send me 2 more drivers because I am a regular customer, but that isn't exactly fair for him to lose 2 flexdrives because the post office lost a package. Afterall, I didn't order insurance or a delivery confirmation - but honestly I didn't know OR think to ask.
In the end, we decided to split the loss by my paying him for 1 drive while he sends out 2 more of them. We'd each lose $25 this way instead of one or the other losing $50. Because of this I just wanted to publicly thank him for coming to this agreement with me, he didn't have to. Jeff is a good guy & he's just proved this to me once again.
For future reference and just some advice, I wanted to suggest purchasing insurance and/or signature confirmation on anything you order from anyone that costs more than $5. I'll be doing this from now on (insurance costs somewhere around .70 I think) and doing so would avoid any problems and any losses regarding the possibility that your package might be damaged, stolen or lost. Thanks for reading... :beer:
Needless to say I was upset, and asked Jeff for some help or anything that he could do to resolve this. In my head I was thinking it'd make sense to just send me 2 more drivers because I am a regular customer, but that isn't exactly fair for him to lose 2 flexdrives because the post office lost a package. Afterall, I didn't order insurance or a delivery confirmation - but honestly I didn't know OR think to ask.
In the end, we decided to split the loss by my paying him for 1 drive while he sends out 2 more of them. We'd each lose $25 this way instead of one or the other losing $50. Because of this I just wanted to publicly thank him for coming to this agreement with me, he didn't have to. Jeff is a good guy & he's just proved this to me once again.
For future reference and just some advice, I wanted to suggest purchasing insurance and/or signature confirmation on anything you order from anyone that costs more than $5. I'll be doing this from now on (insurance costs somewhere around .70 I think) and doing so would avoid any problems and any losses regarding the possibility that your package might be damaged, stolen or lost. Thanks for reading... :beer: