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I encountered the same type of trouble with a Blu-Ray I got from Jake-21, only in this case, the laser was completely built when I got it. But when I turned it on, all I got was a blue flash & it died.( thats what started all the ill feelings between him & I that have since been settled ) If I were you, I'd just PM Styro about the problem & I'm SURE he'll make it right for you, 'cause Styro is a stand-up guy with a VERY GOOD reputation, & he makes A-1, top notch lasers. You have NO WORRIES with Styro, he's a good dude phoenix77/rob