Here ya go i got this from them through their live chat crap but at 400 units a day do you think they are worried about quality control when they have all ready taken the cash. Any way this will cheer you up.
For customers who have inquiries or need assistance please create a
Wicked Lasers account and open a new help ticket here at
. However, please open only one ticket
for each issue.
You can also call 877-952-7377 for 24 hour phone support as well as
use the LiveChat.
As for The Arctic: We had a slight setback but worked very hard last
week until September 30 getting nearly 400 Arctics shipped per day.
As of September 28th we sent into the 52XXX order numbers to shipping.
We continued to manufacture and ship until October 1 when all
businesses in China went on a week long holiday. We will resume
working hard to get all orders out when the holiday is over. Customs
has kept a few of our lasers however, we are straightening this out
and will make sure all customers have been taken care of. Other
lasers been manufactured and will be getting ready to be shipped.
For customers who have inquiries or need assistance please create a
Wicked Lasers account and open a new help ticket here at
. However, please open only one ticket
for each issue.
You can also call 877-952-7377 for 24 hour phone support as well as
use the LiveChat.
As for The Arctic: We had a slight setback but worked very hard last
week until September 30 getting nearly 400 Arctics shipped per day.
As of September 28th we sent into the 52XXX order numbers to shipping.
We continued to manufacture and ship until October 1 when all
businesses in China went on a week long holiday. We will resume
working hard to get all orders out when the holiday is over. Customs
has kept a few of our lasers however, we are straightening this out
and will make sure all customers have been taken care of. Other
lasers been manufactured and will be getting ready to be shipped.
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