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Some of you may remember the review i did here
http://laserpointerforums.com/f52/review-rayfoss-rf532-350mw-fgb-pic-heavy-55931.html
The laser was woefully underspec so i followed goninanbl00d's advice and shipped it right back to them.
Here is there final responce (15 emails back & forward inbtween!)
But ive aquired a high power 532nm elsewhere so the refund is acceptable.
Bottom line? fine for thier cheap/mid range lasers, otherwise stay away.
http://laserpointerforums.com/f52/review-rayfoss-rf532-350mw-fgb-pic-heavy-55931.html
The laser was woefully underspec so i followed goninanbl00d's advice and shipped it right back to them.
Here is there final responce (15 emails back & forward inbtween!)
I explained that I'd only unscrewed the (freely removable) focus head to see why it was rattling, and the tailcap was defective when i recieved it.Hello Peter,Good Day!
Yes, we resumed from holidays now.
And engineer has finished the inspection of your returned laser.
We found you have dismantaled the laser and even the tailcap also be dismantaled which is loose.
Factaully, under this situation we will not offer charger free warranty service.(The lable on the laser shows REMOVAL VOID WARRANTY).
And my top manager meaning is to refund you the product cost to you i.e. 355usd instead exchange another type.
As he afriada you will dismantle each unit we shipped you and send it back for some reason which will be a problem for us.
Please understand and confirm you could accept 355usd refund! Then we will arrange the refund for you accordingly.
Thanks and regards,
www.rayfoss.com
Faona
But ive aquired a high power 532nm elsewhere so the refund is acceptable.
Bottom line? fine for thier cheap/mid range lasers, otherwise stay away.