Welcome to Laser Pointer Forums - discuss green laser pointers, blue laser pointers, and all types of lasers

LPF Donation via Stripe | LPF Donation - Other Methods

Links below open in new window

ArcticMyst Security by Avery

External HD Issue... Need some brilliance here

Joined
Jul 21, 2011
Messages
1,025
Points
0
UPDATE: I went to dick smith today told them whats wrong he had a look and told me they have to send it to WD who'll try and recover the data and if they cannot then they'll send me a new one. What sucks is it will probably take like 6-8Weeks

That's just a line retail stores use to shut the customer up... wD isn't even going to look at your drive...
 





Benm

0
Joined
Aug 16, 2007
Messages
7,896
Points
113
Indeed.. they only thing they might to is try to connect the whole device to see if its actually physically broken in any way, but if it is, they will just throw it away and send you a replacement.

Given the replacement cost of the drive its not worth having a technician working on one for more than a few minutes. I've never heard of anyone getting their data recovered when they sent in a broken drive. Something beyond an automated repair of a miswritten bootrecord or fat table is just not worth it for them, no matter how precious the data was to you.
 
Joined
Jul 21, 2011
Messages
1,025
Points
0
Indeed.. they only thing they might to is try to connect the whole device to see if its actually physically broken in any way, but if it is, they will just throw it away and send you a replacement.

Given the replacement cost of the drive its not worth having a technician working on one for more than a few minutes. I've never heard of anyone getting their data recovered when they sent in a broken drive. Something beyond an automated repair of a miswritten bootrecord or fat table is just not worth it for them, no matter how precious the data was to you.

I don't think they even do that.. I think they just either toss them or send them right to the refurb plant to harvest for parts.
 
Joined
Jun 15, 2009
Messages
503
Points
0
So in other words 6 weeks to do what could have been done in 6 minutes at the store.
 
Joined
Jun 12, 2011
Messages
292
Points
0
Yep, or 12mins depending on the driver from the store to your house where you then spend 5 mins replacing it, and you get the DIY feeling.
 




Top