Pman
0
- Joined
- Nov 28, 2012
- Messages
- 4,441
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Went to start QS today and it gave me a "wrong date" error. Basically says that QS can't start due to the computer date being set wrong.
If you set the date back to any other day it will work but any date from today on will give the same error.
Emailed Pangolin and they sent me this:
Dear Peter,
This morning several clients reported a problem to us, whereby QuickShow reports that the computer's clock is incorrect and QuickShow will not operate.
Immediately upon hearing of the problem, we have investigated it and traced the problem to a part of the code developed five years ago. Once we identified the problem we were able to change that part of the software, and we have prepared a new version of QuickShow. Although this problem only affects some users, we are strongly recommending that all QuickShow users download and install the update as soon as possible.
The new version, which is called Version 2.5, is available absolutely free for download from our web site right now. The download link is here:
http://fs1.pangolin.com/Setup_QS2.exe (US) http://fs2.pangolin.com/Setup_QS2.exe (US) http://fs3.pangolin.com/Setup_QS2.exe (EU)
In addition to solving the problem reported by some clients, the new version offers additional user interface languages, better handling of tutorial videos, and a few other improvements.
We are sorry for the inconvenience, and we have acted as quickly as we learned about this problem.
Best regards,
William R. Benner, Jr.
President & CTO
Pangolin Laser Systems, Inc.
9501 Satellite Boulevard, Suite 109
Orlando, FL 32837 - USA
Phone: +1-407-299-2088
Fax: +1-407-299-6066
Web: Laser light show software from Pangolin Laser Systems
The 250mb download update to 2.5 will fix the problem
Pete
If you set the date back to any other day it will work but any date from today on will give the same error.
Emailed Pangolin and they sent me this:
Dear Peter,
This morning several clients reported a problem to us, whereby QuickShow reports that the computer's clock is incorrect and QuickShow will not operate.
Immediately upon hearing of the problem, we have investigated it and traced the problem to a part of the code developed five years ago. Once we identified the problem we were able to change that part of the software, and we have prepared a new version of QuickShow. Although this problem only affects some users, we are strongly recommending that all QuickShow users download and install the update as soon as possible.
The new version, which is called Version 2.5, is available absolutely free for download from our web site right now. The download link is here:
http://fs1.pangolin.com/Setup_QS2.exe (US) http://fs2.pangolin.com/Setup_QS2.exe (US) http://fs3.pangolin.com/Setup_QS2.exe (EU)
In addition to solving the problem reported by some clients, the new version offers additional user interface languages, better handling of tutorial videos, and a few other improvements.
We are sorry for the inconvenience, and we have acted as quickly as we learned about this problem.
Best regards,
William R. Benner, Jr.
President & CTO
Pangolin Laser Systems, Inc.
9501 Satellite Boulevard, Suite 109
Orlando, FL 32837 - USA
Phone: +1-407-299-2088
Fax: +1-407-299-6066
Web: Laser light show software from Pangolin Laser Systems
The 250mb download update to 2.5 will fix the problem

Pete
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