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FrozenGate by Avery

Should Tinker be banned?

Ban TinkerTavern?

  • Yes

    Votes: 14 77.8%

  • No

    Votes: 4 22.2%
  • Total voters
    18
  • This poll will close: .
Unown (WILD)

Unown (WILD)

Well-known member
Staff member
LPF Site Supporter
Joined
Sep 4, 2020
Messages
1,581
Points
113
According to reports he has not been answering messages and not completing orders but is willing to take payments without issues. This honestly is not new behavior from what I've seen. Please feel free to share whatever information you have regarding the matter. Thanks guys.
 





I would suggest maybe setting a hard deadline of 7-14 days to communicate and explain the situation. If no response or justifying explanation is given then we have assume he’s scamming people out of money if still accepting payment without goods.
 
And he's been online recently. I set the poll to close in 14 days instead of 7
 
Hi;

We’ve had some issues lately; I apologize for them, and I want to take responsibility.

First off, we bit off a bit more than we could chew. We have been involved with some other projects recently (Giannis can attest to this), and with the small number of staff that we have, it’s been difficult to split attention between the laser community and our other projects. On top of that, we’ve had PERSISTENT issues with our local post office after a mail carrier change (packages going missing, not being scanned, etc) and it has been hell to deal with everything.

We will be making some changes immediately. I’ll be coordinating our inventory more accurately to make sure that products are never backordered; in the case that anything is out of stock, we’ll stop sales on that item and notify customers until we refill our inventory. Simple enough.

I started Tinker because I love lasers; I love light. I would like to set a good example for the community.

If anyone here has had any issues, please contact us; I’ll do my best to respond as quickly as possible. (Also, we’d love to interact with the community more; with the permission of staff, we’d be very happy to run a giveaway for community members soon.)
 
tinkertavernco said:
Hi;

We’ve had some issues lately; I apologize for them, and I want to take responsibility.

First off, we bit off a bit more than we could chew. We have been involved with some other projects recently (Giannis can attest to this), and with the small number of staff that we have, it’s been difficult to split attention between the laser community and our other projects. On top of that, we’ve had PERSISTENT issues with our local post office after a mail carrier change (packages going missing, not being scanned, etc) and it has been hell to deal with everything.

We will be making some changes immediately. I’ll be coordinating our inventory more accurately to make sure that products are never backordered; in the case that anything is out of stock, we’ll stop sales on that item and notify customers until we refill our inventory. Simple enough.

I started Tinker because I love lasers; I love light. I would like to set a good example for the community.

If anyone here has had any issues, please contact us; I’ll do my best to respond as quickly as possible. (Also, we’d love to interact with the community more; with the permission of staff, we’d be very happy to run a giveaway for community members soon.)
Click to expand...
Yeah I can vouch on this, I am actually handling around 3 projects for tinker at the same time pretty much, We have been in the skin of our teeth especially for a major one with tight timelines and I can easily say that it has been very difficult for tinker and I to keep track of everything, Not to excuse anything but I have been seeing how many things this guy has to worry about at once, I would be happy to give spoilers about some upcoming products still in development/design/prototyping stage (only spoiler I will give is 10440 :P) but it would ruin the surprise ;). Anyways, being totally honest, With all the business I have done with him, Even if sometimes he is overwhelmed and cannot reply soon, He's a man of his word and you can rest assured he will try his best to make things right in the end. Though still, not minimizing or taking anything out in this situation. Just want to give an extra point of 'validation' that the changes he specified WILL come sooner rather than later and he does want to do his best in regards to his business, I haven't heard of many businesses that tried to start up selling unique stuff such as the 573 Valkyrie series managing to do it all smooth sailing from the beginning. Cheers! 🍻
 
noone said:
That you are banned for life, you scammer, don't you disgust yourself? Stealing money from people who earn it honestly? While you do your own dirty business with your buddy Giannis__TDM? You both disgust me, if it weren't for me you would still be causing damage now.
Click to expand...
Calm your horses bud, do you even know what you are talking about? Do you even know who (me) you are talking about? The drivers I sell literally had 0 customer complaints since 2017, I ship orders next or same day and I open source the old drivers for FREE so people can BUILD THEIR OWN for free. And I always either replace no questions asked or refund any customer who said they had an issue.

The only 'business' I have with tinker is host design.

The money that I have earned here has been earned more honestly than most people. By selling my time below the rates of others, as in drivers cost 20 instead of 30 usd. That money is used to pay all the bills I have as a UNI student along with rent so I do not bug down my Father economically. I did not make an excuse for what happened with tinker I just gave what I thought was additional context.... I advise you to stop making assumptions about people just because they tried to clear up something you were mad against....
 
Giannis doesn’t have anything to do with the orders and shipping.

As for Tinker, he responded. Accepted responsibility, and now needs to follow up on the changes. I also hope that everyone that has ordered either sees their order fulfilled or has a refund.
It isn’t wise to accept payment and get backordered. But the worst thing you can do is stop communicating with your customers.

But it’s not all negative. I’ve bought one the yellow dpss units from you and had no issues. The product quality and service is good when things go smoothly.
And we appreciate especially the reintroduction of the yellow dpss’s and future products you are working on.
 
From my experience, he is still responding and fulfilling orders. I placed an order on Tuesday for 2 lasers. One of them was in stock and shipped the next day, the other one is custom build and he was upfront about the expected lead time. Like others have mentioned, item status should be clearly stated on the store as either in stock or pre-order.


Banning him will not help this situation at all. Let him have a chance to deliver on his statement. He should be here to provide updates and communicate with the buyers to resolve all the pending orders. Hopefully all the customers will find a satisfactory resolution.
 
Banning him will not help the community in case the have questions and need to contact him, and i hope we all can come to an agreement at the end of this poll or at any given time, He admits he made a mistake and he is making some changes immediately, i don't speck for all vet members it's just mine opinion, Unown (WILD) made a good decision and immediately took action by making this post and giving him time and chance to explain & answer.👽
 
He showed up. He has said he will make good. All those outstanding should state they were made whole and we can move on. I love the yellow I got. In fact I’d like some more. Tinker dude make it so. Maybe some of us can even help you get going just ask for help.
 
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