I ordered their 1W blue laser + battery + charger. It arrived relatively quickly (about 1.5-2 weeks) and worked great!
However, the next day one of the batteries stopped recharging, I emailed them about it - no response. So I ordered 2 new batteries on ebay, once again everything worked fine.
Then I tried to take the battery cap off (bottom part of the laser) and as I was untwisting it, it got stuck, wouldn't move back or forward, so I had to use pliers to unscrew it, obviously the thread got mashed in the process. Note: when I was putting the cap on prior to that, i did not use force, it twisted on with ease.
I emailed them about it too, noted that the threads were very flaky and asked since the laser can be disassembled, if I could get the bottom part of the laser replaced (just the battery compartment). I'd even be willing to pay for shipping. But once again, no response.
Overall - disappointed with their service (or lack thereof). Their prices are cheap for a reason. From my experience this is a buy-and-forget store. There're no warranties or customer support after the purchase.
On a related note, anyone know what spare parts I could use to fix it?
The laser in question: LZSK - 445nm 1W Focusable Waterproof Blue Laser Pointer.
am thinking of something like this maybe? 18650 Battery Extension Tube for TrustFire Flashlight Torch 1600 1200 3800 Lms | eBay
but not sure if the thread will fit. Any suggestions?
However, the next day one of the batteries stopped recharging, I emailed them about it - no response. So I ordered 2 new batteries on ebay, once again everything worked fine.
Then I tried to take the battery cap off (bottom part of the laser) and as I was untwisting it, it got stuck, wouldn't move back or forward, so I had to use pliers to unscrew it, obviously the thread got mashed in the process. Note: when I was putting the cap on prior to that, i did not use force, it twisted on with ease.
I emailed them about it too, noted that the threads were very flaky and asked since the laser can be disassembled, if I could get the bottom part of the laser replaced (just the battery compartment). I'd even be willing to pay for shipping. But once again, no response.
Overall - disappointed with their service (or lack thereof). Their prices are cheap for a reason. From my experience this is a buy-and-forget store. There're no warranties or customer support after the purchase.
On a related note, anyone know what spare parts I could use to fix it?
The laser in question: LZSK - 445nm 1W Focusable Waterproof Blue Laser Pointer.
am thinking of something like this maybe? 18650 Battery Extension Tube for TrustFire Flashlight Torch 1600 1200 3800 Lms | eBay
but not sure if the thread will fit. Any suggestions?