Continue to stay with them and asking--can't hurt.
They have been saying "maybe in a month" for a couple of years now even to their commercial manufacturing customer Opt Laser who developed product ready to go to market and who would buy commercial quantites of those modules if available. No dice as of 2 yrs ago--still no word that the products are on their screen yet.
My guess is those crystals and module products using them is a minor effort/slow boat effort at best are not a business priority for them as the can make a lot more money a lot quicker/faster on other proven fully developed products with already established strong markets and sales