Lenovo Y560P issue/problem

[rpaloalto]

Be careful you don't void your warranty. If something does go drastically wrong you may be up the creek with out a paddle, after messing around with new heat compound. lenovo should have at least a one year warranty.

 

[iskor12]

Be careful you don't void your warranty. If something does go drastically wrong you may be up the creek with out a paddle, after messing around with new heat compound. lenovo should have at least a one year warranty.

Already changed the compound...Temps dropped about 2 degrees Celsius. Worth it...not really. I likely just voided my warranty. Good thing I'm decent at working on computers.

 

[iskor12]

Are you using HWiNFO32/64 getting those readings or was it a stock application?

It's not a stock application. I can't remember right now what the program is called. I will look it up when I get home....that is if I remember.

 

[Jufran88]

Ah, ok. What thermal compound did you use?

I found this website to be really useful: 80-way Thermal Interface Material Performance Test | Thermal Interface Material,Thermal Paste,Heatsink Compound,80-Way Thermal Interface Material Best Thermal Paste Heatsink Compound Cooling Performance Comparison Benchmark Tests

They compared 80 different types of thermal compounds.

2 degree drop is pretty low..

 

[iskor12]

Artic silver 5

 

[BShanahan14rulz]

Just had a run-in with lenovo support. Wasn't that great, but it's making progress. User has gone 2 weeks w/o their computer because of lenovo.

Sent laptop in, they replaced the motherboard and told me the problem was fixed. Turned the computer on and immediately noticed that the problem was most certainly NOT fixed. Contacted repair center, they said to ship it back to them, so I did. Then I get a call from a Lenovo CS rep, basically telling me that I spilled something on the motherboard, and as such, have voided my warranty. They sent me pictures, I told them that it looks like some stray solder, and that they better fix it because it's their "new" mobo that they just installed.

So, even if you voided your warranty, you're not missing much, and if you don't void it, their techs will.

Is the air coming out of the exhaust pretty warm, or just moderately warm? It should be obviously warmer.

running out of ideas...