As far as diffuse reflections/sources are concerned I doubt the danger level given to NIR/IR. Some of it just doesn't add up.
***It should be noted that given the same intensity and exposure all light with the exception of UV is equally as dangerous no matter the wavelength. Exposure is reduced for visible wavelengths compared to invisible ones because of pupillary responce. ALL DIRECT (OR SPECULAR) OCCULAR BEAM EXPOSURE IS HIGHLY HAZARDOUS ABOVE 5mW/cm*2***
Eye Damage:
Eye damage happens in two ways: Intraoccular Heat-Related Tissue Destruction (burning the inside of your eyes) and Receptor Cell Overstimulation (flash blinds).
IR:
As true IR is invisible it can not cause Receptor Cell Overstimulation, so the only damage it could cause would be heat damage. Normal irradiance calculations would apply. The ONLY reason IR would be more dangerous than NIR is because there would be no pupillary response so there is greater risk in accidental direct exposure.
NIR:
I am curious to find out if it is really as dangerous as hype suggests it to be, NIR is emitted in large quantities by many many everyday items. In the case of pointer lasers it is often 808nm, which is rather visible. I have been VERY cautious with my new 150-200mW 808nm burner as I'd say it looks as bright as 1mW 670nm. I realize that specular reflections and direct beam exposure is a tremendous hazard, but what about diffuse reflections from >2ft. The beam has a HUGE divergence (something like 75mRad), so diffuse reflections of a spot 10cm+ in diameter shouldn't be harmful, right? 10cm*2 of 150mW = 15mw/cm*2. Sunlight on a white diffuse surface observed at point blank is 7mW/cm*2.
Lets calculate how much light enters the eye at 2ft distance:
Diffuse Reflection = 5% reflectivity, the inverse square law says that double the distance = half the intensity, 0.5(0.05*15mW) = ~0.375mW/cm*2 entering the eye. This kind of irradiance is definitely not hazardous. Apply that formula to direct sunlight diffusely reflected results in 3.5mW/cm*2, nearly 10x as powerful. Now, when this happens with sunlight your eyes react because they are far more sensitive to the full spectrum than to single band NIR radiation. However, red hot metal (and fire) actually emits NIR radiation 700-890nm, which is visible but does not cause dilation of the pupils. As a welder I've stared for hours at red hot steel pouring off so much NIR that a 3 square foot area is bathed in light. The heat can be felt on the eyes and skin from feet away enough to be physically uncomfortable form tissue heating. imagine being very very close to a camp fire, your skin gets hot and your eyes dry but the fire isn't nearly too bright to look at. I'd say the intensity is double to perhaps quadruple that of direct sunlight, so figure 450mW/cm*2. Apply the same 2ft distance with equally as tremendous divergence a similar formula may be used. However, keep in mind that in the case of fire and hot metal you are staring DIRECTLY at it, so no 5% from diffuse reflection. The light is diffuse, but not reflected. This results in 225mW/cm*2. This is 600 times as intense as the light coming out of my 808nm NIR Laser. If the diffuse reflection from my laser can hurt your eyes, than I don't see how I'm not blind from work. There is a lot of IR mixed in with the NIR from work, but its still getting in just like the NIR. The point is that thousands of workers are exposed to intensities of NIR and IR in diffuse form hundreds of times more intense than the IR coming out of Laser Pointers.