Welcome to Laser Pointer Forums - discuss green laser pointers, blue laser pointers, and all types of lasers



Laser Pointer Store

Optotronics problem(fixed)

hwang21

New member
Joined
Mar 27, 2013
Messages
2,351
Likes
96
Points
0
Re: Completely unacceptable Optotronics!

I've never had a bad experience with Optotronics, Jack has been a pleasure to deal with. Shipping/shock misaligning the crystals has happened to me before. But, if you're really looking for a true 5mW, make sure it has APC
 

Hap

Super Moderator
Staff member
Joined
Sep 5, 2013
Messages
8,443
Likes
1,584
Points
113
Just out of curiosity, what resolution did you come to, Hap? Refund or replace?
Hey paul,

Jack didn't offer a refund as he mentioned you agree to simply a replacement when you checkout and agree to the Terms of Use. I went ahead and got a 532 from Z-Bolt instead. I know a member (Dr. Evil) has a laser from them in his signature and went to checkout their website. Turns out they are located in Oregon and have some pretty good pointers. Their 532's also offer APC so that's a plus. Cost me about $38.99 :)

-Alex
 
Joined
Dec 30, 2016
Messages
1,414
Likes
129
Points
0
Hey paul,

Jack didn't offer a refund as he mentioned you agree to simply a replacement when you checkout and agree to the Terms of Use. I went ahead and got a 532 from Z-Bolt instead. I know a member (Dr. Evil) has a laser from them in his signature and went to checkout their website. Turns out they are located in Oregon and have some pretty good pointers. Their 532's also offer APC so that's a plus. Cost me about $38.99 :)

-Alex
You are going to get it replaced aren't you ?
 

Hap

Super Moderator
Staff member
Joined
Sep 5, 2013
Messages
8,443
Likes
1,584
Points
113
Weren't they replacing it for free ? Can I send it back for you ? lol
Haha,

Jack did offer to replace it for free but that's okay. Just want to leave this in the past, no biggie. :)

-Alex
 

GSS

Well-known member
Joined
Apr 28, 2015
Messages
3,478
Likes
1,325
Points
113
Haha,

Jack did offer to replace it for free but that's okay. Just want to leave this in the past, no biggie. :)

-Alex
Hap, why not let Opto make good:undecided:?
it's a win win..for you and his reputation..
 
Last edited:

BowtieGuy

Well-known member
LPF Site Supporter
Joined
Oct 14, 2012
Messages
5,305
Likes
1,819
Points
113
I agree, a win all the way around, and even better, you could evaluate your replacement Opto. laser, and even do a comparison with your new Z-Bolt unit.
Afterwards, you could sell the one you don't want to keep.
 

lasersbee

Well-known member
Joined
Sep 20, 2008
Messages
17,447
Likes
1,554
Points
113
Hap, why not let Opto make good:undecided:?
it's a win win..for you and his reputation..
I agree, a win all the way around, and even better, you could evaluate your replacement Opto. laser, and even do a comparison with your new Z-Bolt unit.
Afterwards, you could sell the one you don't want to keep.
After opening this thread and seeing how awful you
thought that Optotrnnics Quality Control and service
was and getting a very quick reply from the seller with
a New Replacement Laser solution.... I agree you should
take Opto's offer and let them feel better as well. :beer:

It's the principle of the thing.... IMO


Jerry
 




Top