I'd like to here the details of the RMA that was offered. I received a defective Laser, upon delivery it was very dim & only measured a scant 4mw. Emailed him right away, was told to put fresh batteries in the unit & to be sure the cap was screwed on tight. Checked all of that, yiks, the batteries were from a sealed pack dated 2012. Anyhow he then replied back stating I can RMA the unit, BUT do NOT declare more than $5.00 value, as he will have to pay a VAT on the unit and thus he will REFUSE the item. So you basically have to send it back with no insurance, thus taking a big risk from lost packages. Funny when he ships to you, he declares/insures for full value and could care less if you have to pay any customs fees on it. When asked about it, he replied he doesn't make the rules, not his fault about the VAT tax, and he will NOT pay to receive an RMA Laser back, plain & simple.