Lens on x150 cracked after a week///

[Caligvla]

I just got my x150 from NovaLasers.
I was playing with it last night, put it away in it's case,
I took it out this afternoon and the beam was really weak and sprays green everywhere...
upon close inspection the blue glass is cracked

I have no idea how this happened...
Do you think Nova will take care of the issue?

 

[me_too_lazy]

well if its not covered by warranty
they'll probably fix it for a cost

 

[gardnerv]

You could always remove the lens and then add a new one externally but that would be a bit of a stretch.

 

[toked323]

if its only a week old its most likely got a warranty send it back and they will replace it

 

[Gazoo]

Interesting, this is the second reported case of a cracked lens since I have been registered on this forum. So I don't think it happens very often.

 

[Caligvla]

Well they issued me an RMA and I shipped it off to them today... I'll let you guys know if they take care of me or not...

 

[CL_]

have they said anything?

 

[RA_pierce]

My X105 lens cracked...
They told me the most likely cause was "tampering."
I dunno... but I wouldn't tamper with $200.
I found out that my nosy sister "played" with it for a bit.
She most likely dropped it.

But I didn't want to send it back so I fixed it myself with some gorilla glue and a nice lens from a digital camera. I accidentally scratched up the lens a bit but it isn't really noticeable. It works fine... And now my laser has adjustable focus!!! And I got the divergence down to 0.9mrad

 

[CL_]

ha, cool

 

[Caligvla]

I got my laser back today, it was covered under warranty... all is good, but my eyes are still messed up...