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I thought I'd add a positive spin to a section of the forum usually reserved for beefs...
After doing lots of research on this and other forums I decided to buy the Yellow and Blue lasers I've been wanting for a while from Laserglow and Optotronics respectively.
The first one I picked up was a Vega-5 from Laserglow. I literally live nearby, so I went to pick it up from Justin personally. It was fabulous to see that yellow beam the first night, but then, zzzt. The laser would start okay, but only run for a minute or so before dimming to an IR glow. (I'm told that yellow lasers are finicky beasts with multiple crystals and lots to go out of whack) I called Justin and explained the problem and he asked for a few days to find a suitable replacement, no questions asked. When I did pick it up, the new Vega-5 was another .5mW stronger and has been steady as a rock since then. I couldn't be happier with their service or their product.
The second I received was an RPL-10 from Jack at Optotronics, and well, even though it was slightly over spec I was just... underwhelmed. It just looked so dim compared to even my <5mW greenie and I was really hoping for something to do nice 4-Colour pictures like Andy's.
It was solid and beautifully made, but it just didn't rock my world. I read about the upgrade program on the Optotronics site and just didn't think it was worth the loss, so I emailed Jack directly asking him what could be done. To my absolute surprise, he agreed to give me a FULL refund for the RPL-10 and apply the credit towards an RPL-30! (I decided to go for broke...)
Today I received my new Blue and holy crap if the thing isn't rated at 46mW average! Not only that, but a note from Jack says that he's seen a peak output of 94mW from this module. Now I'm overwhelmed! The thing is as bright as I could have hoped for and is worth every penny I paid for it. (or will be paying VISA for... ;D)
So the lesson here is... If you're going to part with your hard-earned coin for some exotic laser kit, stick to the good companies! They care about their reputations and back up their products with exceeded expectations. I'm a Laserglow & Optotronics fanboy now and they've certainly earned the praise.
Cheers, CC
After doing lots of research on this and other forums I decided to buy the Yellow and Blue lasers I've been wanting for a while from Laserglow and Optotronics respectively.
The first one I picked up was a Vega-5 from Laserglow. I literally live nearby, so I went to pick it up from Justin personally. It was fabulous to see that yellow beam the first night, but then, zzzt. The laser would start okay, but only run for a minute or so before dimming to an IR glow. (I'm told that yellow lasers are finicky beasts with multiple crystals and lots to go out of whack) I called Justin and explained the problem and he asked for a few days to find a suitable replacement, no questions asked. When I did pick it up, the new Vega-5 was another .5mW stronger and has been steady as a rock since then. I couldn't be happier with their service or their product.
The second I received was an RPL-10 from Jack at Optotronics, and well, even though it was slightly over spec I was just... underwhelmed. It just looked so dim compared to even my <5mW greenie and I was really hoping for something to do nice 4-Colour pictures like Andy's.
It was solid and beautifully made, but it just didn't rock my world. I read about the upgrade program on the Optotronics site and just didn't think it was worth the loss, so I emailed Jack directly asking him what could be done. To my absolute surprise, he agreed to give me a FULL refund for the RPL-10 and apply the credit towards an RPL-30! (I decided to go for broke...)
Today I received my new Blue and holy crap if the thing isn't rated at 46mW average! Not only that, but a note from Jack says that he's seen a peak output of 94mW from this module. Now I'm overwhelmed! The thing is as bright as I could have hoped for and is worth every penny I paid for it. (or will be paying VISA for... ;D)
So the lesson here is... If you're going to part with your hard-earned coin for some exotic laser kit, stick to the good companies! They care about their reputations and back up their products with exceeded expectations. I'm a Laserglow & Optotronics fanboy now and they've certainly earned the praise.
Cheers, CC