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FrozenGate by Avery

Belgian costums (thieves!!)

Jaseth

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I recently lost a Dilda from DX in costums. I currently live in Belgium, and after searching for hours, I have not found ANY restrictions to importing lasers of any strength into Belgium. My search only turned up Australia, USA, Holland, UK and a few others with evil anti-laser laws. My package had been opened sliced up by customs and clumsily covered with "Controle" tape. I had a few other things in the order, none of which had been touched but there was quite an obvious space where my red laser should have been (DX like to wrap things up tight and have hardly given my items breathing space out of generosity). I did not recieve any notice from customs that they had taken my Dilda, nor would they have any legal reason to do so. The SKU was ticked off on the back of the package and there was no partial note in my package or my account with DX.

Now, luckily DX has, in my experience, OUTSTANDING customer service and have sent another Dilda which will soon arrive, even though it was not their fault that the laser was missing.

This is the second Dilda I order from DX and the 8th high power laser that has been shipped to me. I have also had knives, lighters and other stuff, which should arouse enough suspicion for me to be fucked dealt with by the long dick arm of the law, sent to me with no problems.
One single time before I have heard of a person having an item removed from their order from DX by customs with no phone call or letter to alert him of this. Guess what.. this was ALSO in Belgium. As far as I can see, they are stealing anything interesting they see when they open packages, simply because they know they will never get caught. I find it disgusting that a legal authority is misusing their power in such a way.

I would like to know if anyone has had similar experiences here or in any other country or knows anything about laser restriction laws in Belgium. I would also like to hear any advise on how to avoid this happening in future. My only option so far is to order every item seperately so that they cannot remove anything without it looking very suspicious, but this is not only very expensive for any order where shipping is not free, but also very taxing on the environment with extra flights and packaging, as well as it being a pain to have to cycle for 20 minutes to get my stuff from the post office as I am never home when they deliver.

Seb :D ;D :D
 





Umm, have you talked with the customs department? Perhaps they could shed some light on the subject. If not, perhaps they might open an investigation into the theft if that is the case.
 
We've sent 5 different items to Belgium in the past year and 4 have been "lost"
in the mail... ::) ::)
We no longer ship to Begium... unless the customer pays for Purolator/FedEx
shipping..  

Jerry
 
FrothyChimp said:
Umm, have you talked with the customs department? Perhaps they could shed some light on the subject. If not, perhaps they might open an investigation into the theft if that is the case.
I have contacted them by e-mail, letter and phone with no reply. The furthest I have gotten was to a "You are number 1 in the line"+piano music which went on for a good 20 minutes. There is something deeply wrong with their department.

lasersbee said:
We've sent 5 different items to Belgium in the past year and 4 have been "lost"
in the mail...  ::) ::)
We no longer ship to Begium... unless the customer pays for Purolator/FedEx
shipping..  

Jerry

Damn I am sad to hear that.. so it is really customs here who are a bunch of thieving bastards! I guess I must just accept to pay more for shipping from now on. :(

Thank you for the replies.
 
I live in Belgium,

my DX orders usually pass without a problem (I order every item separate)
But Ebay orders (camera's have been confiscated and destroyed because 1.2G is not allowed here -how could I know that- and they fined me 250 euro for that !! :'(

Idem for laserpointers: everything >5mW is prohibited in Belgium and normally in Europe cause it falls under the addendum of the convention of Geneva on optical weapons (recently an addendum was made on weapons concerning light and laser, a friend of me who is a lawyer looked it up for me) Every portbale device >5mW is nog registered under the weapons law here in Belgium >:(
 
Jaseth said:
My search only turned up Australia, USA, Holland, UK and a few others with evil anti-laser laws.

I'm from holland, right next door to belgium, but so far there dont seem to be any problems importing lasers here.. perhaps you should write something else on the package, but other than that there is no ban being actively enforced.

The same will probably also work with our belgian neighbours: just mark the package as containing a flashlight with $20 value or so, and it should pass customs just fine. Actually opening the package to see the difference is rare - you can be unlucky but 4 out of 5 would be insane... unless they are picking them out based on the address they shipped from.

expensive toys seem to get lost very often in the belgium postal system

That seems more likely... postal workers do steal a lot of packages everywhere. In holland it happens mostly during summer holiday season when they hire many temps, but if you can tell something is valuable from the outside there is a pretty real risk of theft.
 
Jaseth said:
as well as it being a pain to have to cycle for 20 minutes to get my stuff from the post office as I am never home when they deliver.
Signature requirement is only for orders more than $15 at DealExtreme.
 
Having to pick it up at the post office is a hassle indeed... but still preferable to half of the packages disappearing. But even with that, its not unheard of that delivery people just jot some fake signature down and claim it was a roommate, neighbour or someone similar that accepted the package.
 
Jimmymcjimthejim said:
[quote author=Jaseth link=1239386250/0#0 date=1239386250] as well as it being a pain to have to cycle for 20 minutes to get my stuff from the post office as I am never home when they deliver.
Signature requirement is only for orders more than $15 at DealExtreme.[/quote]

Even if they don't require a signature, they would still find it rather difficult to stuff something larger than a newspaper into my letter box. They just leave a "Please-cycle-8-miles-to-get-your-shit-from-us-cause-we-work-odd-hours" note. I like making long words.
 
Here they try to leave it with a neighbour when there is no signature requirement. Doesnt always work, but if they are home and i'm not it does save me trips to the post office.

One bad thing about the signature thing is that when the package actually does fit the mailbox slot (batteries and such often do) they don't drop it in.
 
Jaseth said:
[quote author=Jimmymcjimthejim link=1239386250/0#8 date=1240675616][quote author=Jaseth link=1239386250/0#0 date=1239386250] as well as it being a pain to have to cycle for 20 minutes to get my stuff from the post office as I am never home when they deliver.
Signature requirement is only for orders more than $15 at DealExtreme.[/quote]

Even if they don't require a signature, they would still find it rather difficult to stuff something larger than a newspaper into my letter box. They just leave a "Please-cycle-8-miles-to-get-your-shit-from-us-cause-we-work-odd-hours" note. I like making long words.[/quote]

They just chuck my stuff that they can't shove into the letter-box over my big gate onto the hard ground were my senistive eletronic deviced land.
 
I'm sorry your dilda got stolen ;D ;D ;D


Man it's just so funny how the term 'dilda' is just commonplace around here now and no one realizes how it must look to an outsider...

But seriously that sucks that your LASER got jacked...



Maybe it was a girl who just really wanted a nice dilda ;D ;D
 
GooeyGus said:
I'm sorry your dilda got stolen  ;D ;D ;D


Man it's just so funny how the term 'dilda' is just commonplace around here now and no one realizes how it must look to an outsider...

But seriously that sucks that your LASER got jacked...



Maybe it was a girl who just really wanted a nice dilda  ;D ;D
;D ;D
Well the first time I saw someone write "Dilda" here I instantly thought "they probably mean that funny shaped red one from DX."
I guess it depends on how your mind works ::)

I got my laser anyway, DX staff were nice enough to send it again, just in case it was missing due to a mistake from their side (which was clearly not the case here). It burns as well as my other one which has an average of 242mW but I can't measure this one cause my LPM was broken by a friend..
 





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