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FrozenGate by Avery
Avatar Lasers? Cheap?
- Thread starter Kalahari
- Start date
Sigurthr
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Update:
I sent off an email to Avatar Laser today to inquire about my order, since it is still saying "processing" after one week. The reply I got was that the site is still under construction and no orders placed will make it to the actual company that fulfills the orders because none of the order/payment info is being forwarded. They are refunding my money. The customer service rep was VERY helpful and polite, and replied very quickly.
So, to anyone who is still waiting on stuff from AvatarLaser.com, you might want to contact them about a refund, or get your money back from PayPal.
Might I recommend Laserlands.net as an alternative source - they seem to have 90% of the products that AvatarLaser has listed, plus others that aren't. The prices are higher than on AvatarLaser, but everything I've ordered from Laserlands has been on or over spec, with good beam quality, and was shipped quickly. When I did have an issue, they replied very quickly and fixed it right away. Really great service from them, and everything went through customs with no problem.
Edit: They replied back in under 10 min now and my account has been refunded, and they apologised very nicely for the mixup. Looks like when this laser store does officially open for business, they'll at least have started on the right foot, even if it was a rocky start!
I sent off an email to Avatar Laser today to inquire about my order, since it is still saying "processing" after one week. The reply I got was that the site is still under construction and no orders placed will make it to the actual company that fulfills the orders because none of the order/payment info is being forwarded. They are refunding my money. The customer service rep was VERY helpful and polite, and replied very quickly.
So, to anyone who is still waiting on stuff from AvatarLaser.com, you might want to contact them about a refund, or get your money back from PayPal.
Might I recommend Laserlands.net as an alternative source - they seem to have 90% of the products that AvatarLaser has listed, plus others that aren't. The prices are higher than on AvatarLaser, but everything I've ordered from Laserlands has been on or over spec, with good beam quality, and was shipped quickly. When I did have an issue, they replied very quickly and fixed it right away. Really great service from them, and everything went through customs with no problem.
Edit: They replied back in under 10 min now and my account has been refunded, and they apologised very nicely for the mixup. Looks like when this laser store does officially open for business, they'll at least have started on the right foot, even if it was a rocky start!
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