Old 07-23-2010, 06:11 PM #1
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Cool Great Customer Service From Aixiz Store (Texas)

So two weeks ago I ordered a 405nm glass lens of aixiz store on ebay. After receiving the lens in the mail I noticed a blue tint on the lens. Well I instantly contacted aixiz by email (Chuck) and told him about the mix-up from the factory. In less than 1 hour he resopned, "What's your address, we will immediately get this taken care of". And three days later he sure did, I received a grayish metal housing with a brownish tint to it! I really appreciate the fast response to help make their customers satisfied. I will be buying more from Chuck. You should too!



Last edited by XCreedX; 07-23-2010 at 06:15 PM.
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Old 07-23-2010, 07:57 PM #2
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Default Re: Great Customer Service From Aixiz Store (Texas)

i ordered a few lenses almost two weeks ago. he just shipped them wednesday. not what i would call "on top of things"... the order was also placed after the lenses came back in stock.

Last edited by ndrew2505; 07-23-2010 at 07:59 PM.
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